Single-line mode bug fix

Ray

19 Oct, 2011 04:59 AM

rev 801:
- Fixed bug which caused account registers to forget the single vs two-line mode setting

I've tried both 801 and 802 on a couple of Win7 machines, and one Ub11.10, and I don't see any difference- the bug still reproduces exactly as on previous revs. This is the sequence:
1. Start MD
2. From side bar, click a bank account (just one click-don't move anywhere else). Observe you are in single line mode. If not, set it, quit MD and start from beginning.
3. Click File > Quit
4. Start MD again
5. From side bar, click a bank account (just one click). You are now in two-line mode.

Did the code not get into the build, or am I looking at something different?

  1. #1 Posted by -Kevin N. on 19 Oct, 2011 01:06 PM

    Moneydance 2011r2 (802)
    OS: Windows Vista 6.0 x86
    Java: 1.6.0_26 (Sun Microsystems Inc.)
    Hi Ray,
    After setting the account to single line mode, click to the Home Page before quitting MD. When following this sequence, I've been unable to reproduce the problem of the account resuming two line mode.
    HTH -Kevin N.

  2. #2 Posted by Ian B on 21 Oct, 2011 03:31 PM

    I was also still seeing the problem and can consistently reproduce it, on my system anway!

    Windows 7 - 64 bit
    Moneydance 2011 r2 - 803
    Password protected Moneydance file.

    I'm not sure if all the following steps are all needed, but they do always reproduce the problem on my system.

    Start Moneydance
    Enter password
    Select an account from the left hand view.
    Using the context menu for the account transactions view set to "two line mode" then back to "single line mode".
    Close Moneydance using the Red X.
    Start Moneydance
    Enter password
    Select the same account (still displays in "single line mode")
    Close Moneydance using the Red X
    Start Moneydance
    Enter password
    Select the same account

    The account list is now displayed in "two line mode".

    If I now switch the account back to "single line mode" then two more close/reopens of Moneydance will, again, see it change to "two line mode".

    Ian

  3. #3 Posted by Ben Spencer on 21 Oct, 2011 03:39 PM

    If you save your data file before closing the program are you able to reproduce the problem?

    Ben Spencer

  4. #4 Posted by Ian B on 21 Oct, 2011 03:59 PM

    Yes, it's just the same.

    In the above sequence I did a File/Save immediately before each of the "Close Moneydance using the red X"s and the account still reverted to "two line mode" on the second iteration.

    Ian

  5. #5 Posted by wgb on 30 Oct, 2011 11:09 PM

    I was looking for the ticket I entered in May about this, to state how disappointed I was it didn't get fixed in this new release, when I found this thread. As noted above, it's even worse now than when I originally reported it, consistently repeatable. I've got build 803 on a Windows 7 64-bit machine.

  6. #6 Posted by Ben Spencer on 30 Oct, 2011 11:56 PM

    Would you be willing to try an experiment for me.

    Could you rename the config.dict preferences file to config.dict.old. The config.dict file is in the .moneydance folder inside your home folder.

    This will cause Moneydance to be reset to the initial default settings. You will need to tell it where your data file is the next time you run the program.

    Can you then see if you can reproduce the problem with a clean preferences file.

    Ben Spencer
    Moneydance Support

  7. #7 Posted by Ian B on 31 Oct, 2011 04:30 PM

    It fixes the problem here Ben.

    After renaming the config.dict file, and selecting my data file, it starts out displaying in two line mode (the default I assume). After changing to single line mode I can then re-open moneydance multiple times without reverting to two line mode.

    After going back to the original config.dict the problem re-occurs

    Ian

  8. #8 Posted by Ben Spencer on 31 Oct, 2011 06:23 PM

    That was the experience that I had as well.

    I think that it might be the case that if you had a config.dict file that was being used while the bug was present that file is now in a problematic state and should be trashed. If other are having the same problem could you also confirm if this solves the issue for your.

    Ben Spencer
    Moneydance Support

  9. #9 Posted by wgb on 31 Oct, 2011 07:16 PM

    So far so good here too.

  10. #10 Posted by wgb on 31 Oct, 2011 09:21 PM

    Spoke too soon, it's now switching every second time I start it again.

  11. #11 Posted by Ian B on 01 Nov, 2011 05:40 PM

    That's strange, deleting the config.dict file does seem to have solved the problem for me. Neither the sequence I posted earlier nor "random" testing causes the line mode to switch.

    The only thing I did notice, and I think Ben mentioned this in an earlier post, is that you have to move away from the window in which you changed the line mode to make it stick. I.e.

    Select an account
    Change to two line mode (assuming currently in single line mode)
    Close Moneydance

    On restarting then the accounts will still be in single line mode. However

    Select an account
    Change to two line mode (assuming currently in single line mode)
    Select another account (or the Home page, or Save the current file)
    Close Moneydance

    On restart the two line mode will have been remembered

    Ian

  12. #12 Posted by wgb on 01 Nov, 2011 07:17 PM

    Ian, do you have the "Beep when transactions change" preference checked or not? Yesterday I deleted the config file and tested restarting a few times. Then I entered a couple transactions, got annoyed by the sound, and turned unchecked that preference. A couple hours later when my wife brought me the mail I opened up MD again, and was back to two-line mode.

    I just tried it again. I deleted my config.dict, went to one-line mode, and quit/restarted a few times to test that it was holding, which it was. I then unchecked the "Beep when transactions change" preference, quit, restarted, and everything was okay. I then quit and restarted again, and was back to two-line mode. It seems like once you uncheck that, that config.dict file gets corrupted.

  13. #13 Posted by Ian B on 01 Nov, 2011 07:53 PM

    The beep is one of the first (if not the first) options that I turn off! If fact I don't have any of the boxes ticked on the General Preferences tab.

    I'll have a go at changing those options though, to see if I can reproduce the problem again.

    Ian

  14. #14 Posted by Ian B on 01 Nov, 2011 08:20 PM

    I can't seem to replicate that either. I changed that preference whilst using both my current config.dict and a newly created one and everything still seemed to behave itself; no unexpected reversions to two line mode.

    Ian

  15. #15 Posted by wgb on 01 Nov, 2011 08:22 PM

    Strange, it's very repeatable here. Ben, I can upload my config.dict if you think that would help.

  16. #16 Posted by Ben Spencer on 04 Nov, 2011 02:52 PM

    You are correct the problem is still present.

    The ticket is marked as open and the developers have been notified.

    Ben Spencer
    Moneydance Support

  17. #17 Posted by Ian B on 06 Nov, 2011 11:46 AM

    Yay, I've got the problem back again. I was getting worried there :-)

    Ben,
    I don't know if this helps, but I hadn't seen the problem since I replaced config.dict a week or so ago. However, I have just been working with MD and had lots of open views, using "Show other side". After closing all of these views when I restarted MD it came back up in two line mode and has now reverted to alternate single/two line modes.

    Ian

  18. #18 Posted by sergio on 19 Jun, 2012 02:03 PM

    ho ,
    I have MD 2011r2(803) with Win7 Pro, after deleting de config.dict file the single line mode holds for a while, but after a few weeks when I opened it came back Two Line mode...
    This bug should be identified and fixed by now, any chance this happens?
    tks,

  19. #19 Posted by Scott Meehan on 19 Jun, 2012 03:07 PM

    Hi Sergio,

    I'm sorry, but this bug has not been fixed yet, however the developers are aware of it and working on it, so hopefully it will be corrected soon!

    Thanks for using Moneydance and please let us know if we can be of further assistance!

    Scott Meehan
    Moneydance Support

  20. #20 Posted by Sergio Ricardo on 19 Jun, 2012 07:10 PM

    tks for the answer

    2012/6/19 Scott Meehan <
    [email blocked]>

  21. #21 Posted by Scott Meehan on 25 Jun, 2012 01:39 AM

    Hi Sergio,

    It appears that this bug has now been fixed in our testing builds and the fix will be included in the next release! I currently don't have a timeline for when that will be, however we will be sure to notify you when it comes out.

    Please let us know if we can be of any further assistance!

    Scott Meehan
    Moneydance Support

  22. #22 Posted by Sergio Ricardo on 25 Jun, 2012 01:18 PM

    Hi Soctt,

    thank you very much for the feedback... I will be waiting

    Best Regards,

    2012/6/24 Scott Meehan <
    [email blocked]>

  23. #23 Posted by Bash on 03 Aug, 2012 04:23 PM

    Any news on when the next release will be dropped?

  24. #24 Posted by Jon Hoover on 03 Aug, 2012 07:07 PM

    Hi Bash,
    Its coming and its good, but I don't have a date. Sorry :-(
    Sincerely,
    Jon Hoover, Moneydance Support

  25. #25 Posted by Matt on 19 Oct, 2012 02:00 AM

    Any update on fixing this bug? It's been a year now that you all have been working on fixing this.

  26. #26 Posted by Jessica Little on 20 Oct, 2012 06:18 PM

    Hi All,

    The 2012 release of Moneydance contains this bug fix. I'm sorry we missed notifying you all. You can download 2012 from our website at: http://infinitekind.com/downloads

    One warning though: If you are using Dropbox or another online storage system to share your data file, I would suggest sticking with 2011 for now, as Dropbox sharing is temporarily disabled in MD 2012.

    Jessica Little
    Moneydance Support

  27. #27 Posted by Matt on 20 Oct, 2012 07:51 PM

    Thanks for the update on the bux fix, Jessica - glad to see it's been resolved.

    But, I guess I'll stick with MD 2011, since I do use Dropbox sharing. Bummer the team was never able to fix the bug for 2011.

  28. #28 Posted by Scott Meehan on 14 Dec, 2012 05:29 PM

    Hi Everyone,

    We’re excited to announce that the second update to Moneydance 2012 is now available! This is a free update to everyone who has a license for Moneydance 2011 or 2012. There are many bug fixes and improvements, along with the return of the ability to store your data set wherever you want. Please see our latest blog entry for the full details of this release.

    Thanks and Happy Holidays from all of us at The Infinite Kind!

    Scott Meehan
    Moneydance Support

  29. Scott Meehan closed this discussion on 14 Dec, 2012 05:29 PM.

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