Purchase of Moneydance

valeriej's Avatar

valeriej

29 Aug, 2009 10:08 AM

Dear Sir,
I purchased a copy of Moneydance on 27th August 2009 Invoice no 4166952 and you have taken the payment from my credit card. You gave us the key which we used when we downloaded the product. We are in the process and it has stopped working telling that we need to purchase to continue. We have re-entered the product key and it tells us that it is not recognised.
What happens next. we await your urgent reply
Valerie Neads

  1. 1 Posted by Jessica Little on 29 Aug, 2009 12:43 PM

    Jessica Little's Avatar

    Hi Valerie,

    I've sent another email to you with your license information. Please follow the instructions in that email to register your copy of Moneydance. Be sure you are typing your key in exactly as shown in the email. It helps to copy is from the email and paste it into the registration window, to make sure there are no mistakes.

    Let me know if you continue to have problems registering. Thanks for using Moneydance!

    Jessica Little
    Moneydance Support

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