Product not licensed after upgrade

lv1967's Avatar

lv1967

27 Oct, 2011 01:35 PM

Hi,

I am currently using a licensed copy of MoneyDance 2011 (778), and was prompted this evening to upgrade to the latest version when I opened the application.

I've downloaded it, however when I launch the new version (r2 803) it says that I can only enter 100 transactions as this is a demo version. When I key-in my license key, it says key is invalid.

Do I need to purchase it all over again?... It's still the 2011 version... Thanks for your prompt feedback.

  1. 1 Posted by -Kevin N. on 27 Oct, 2011 01:40 PM

    -Kevin N.'s Avatar

    Hi lv1967,
    Look to the following Knowledge base article to see if it pertains to your situation.

    http://help.infinitekind.com/kb/frequently-asked-questions-2/moneyd...

    HTH -Kevin N.

  2. Scott Meehan closed this discussion on 21 May, 2012 12:18 AM.

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