2010r3 (751) sync with iPhone "crashes" app and creates double entries for all previously un-sync'd transactions
I am operating 2010r3 (751) on Windows 7 and the latest iPhone app on IOS 5. For about the past month, when I sync the phone to my PC over the local network, the action of sync'ing causes the iPhone app to disappear. Usually, I have been unable to re-run the app on my iPhone for a substantial amount of time--I believe it is after I disconnect the phone from the network before I can run the iPhone app again. This has been annoying, but it remained functional--transactions were uploaded to the PC, so I didn't rush to post the problem until now. Today, I sync'ed for the first time in a week, with the same result--the app disappears--but this time, my newest, unsync'ed transactions on the iPhone have been doubled and I can actually re-run the app... If it were 1 transaction doubled, I might think it was me, but there are 6 transactions that I entered for a credit card in the last week, and all of them are now listed twice, same descriptions/memo/dates/amounts. The duplicate transactions appear on my phone and on the PC. I forced another sync to see if transactions would duplicate again, and they do not. Regardless, there is something going on with the app, and I'd like to know how to stop these 2 problems--the app shutting down and the duplication of new, unsync'ed transactions.
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1 Posted by Angie Rauscher on 11 Jun, 2012 03:13 AM
On June 7 we submitted the iOS app to Apple to approval, so we'll definitely post on our blog, Twitter, and Facebook as soon as it's available. This update includes significant improvements to syncing, including Dropbox based syncing. We're not sure how long the approval queue is (Apple is a bit opaque about it) but we're hoping soon! We'll also post on this thread when the app is available.
Angie Rauscher
Moneydance Support
2 Posted by Angie Rauscher on 19 Jun, 2012 04:51 PM
Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorization page linking to an external signup form.
The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorization a bit easier. This submission also fixes a few small bugs that were discovered in the past week.
We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.
Angie Rauscher
Moneydance Support
3 Posted by Angie Rauscher on 27 Jun, 2012 07:29 PM
We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here
If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.
We hope you love this new app as much as we do, and thanks as always for using Moneydance.
Angie Rauscher
Moneydance Support
System closed this discussion on 31 Mar, 2015 03:40 PM.