Cannot import exported file
Lisa Gater
Hi,
Have recently converted to a Mac from a PC. I've exported my data file but when I try to import, the file is visible, but 'greyed out' and unable to be selected.
Any advice?
Lisa
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1 Posted by dwg on Jan 31, 2017 @ 10:19 PM
I would not try to export it then import it to start with, these functions are more for moving data between completely different software products, not between different installations of Moneydance.
I would be just copying the whole dataset directory tree between systems
The following paper hopefully helps you, I would tend to use something like a USB key for the move
http://help.infinitekind.com/kb/moneydance-2014/how-to-move-your-da...
Support Staff 2 Posted by Jenny on Feb 01, 2017 @ 12:27 PM
Hi Lisa,
Do you still have access to your PC? Your Moneydance data files are stored on your system as .moneydance files/folders. If your data is stored in the default location, then open Moneydance on the PC and select Help --> Show Documents Folder. This will open a new window displaying your .moneydance files, which can be copied to the new system as Des has explained.
Alternatively, you can navigate to File --> Export Backup. This will create a .moneydancearchive file. You can open this file format on your new system by navigating to File --> Restore From Backup. Once you've restored your data from a .moneydancearchive file, it'll be converted to a moneydance data set - a .moneydance file.
If this doesn't help, can you let me know the file name and format you're trying to import, and the steps you're taking to import the file?
Jenny
Infinite Kind Support
System closed this discussion on May 03, 2017 @ 12:30 PM.