None of my IOS devices will sync

john.dempsey's Avatar

john.dempsey

15 Dec, 2011 09:05 AM

I have an iPhone and an iPad. I have a Win 7 machine at work and an iMac at home.

The mobile devices are on the same network as the Win 7 machine at work and the same network as the iMac at home.

I have tried all the suggestions I can find in this forum and neither desktops ever find the mobile devices.

The Console window contents after attempting at work with the Win 7 machine is below.

Any suggestions?
John

Starting Moneydance 2011r2 (803)
Settings Folder: C:\Users\john.dempsey.EOGB.moneydance
OS: Windows 7 6.1 x86
Java: 1.6.0_29 (Sun Microsystems Inc.)
netsync extension adding listener for services of type mdncsync.tcp.local.
netsync: scanning for existing services...
svc type added: printer.tcp.local.
svc type added: pdl-datastream.tcp.local.
svc type added: ipp.tcp.local.
svc type added: http.tcp.local.
svc type added: ftp.tcp.local.
svc type added: telnet.tcp.local.

  1. 1 Posted by rock.house on 19 Dec, 2011 10:14 AM

    rock.house's Avatar

    Hi John,

    Join the growing unhappy bunch of us who have been experiencing this for over a year. We are led to believe there is a new version of MD on its way that will cure this once and for all. MD have stated it is due "this Fall" which ends in 2 days!!!!!!!!

    Sorry if I sound negative - I love MD - but at times the support seems lacking.

  2. 2 Posted by Jon Hoover on 25 Dec, 2011 04:35 AM

    Jon Hoover's Avatar

    So fall ended but my understanding is that our lead developer is spending his Christmas getting the new app the rest of the way through beta testing ASAP. We will post here when the new update is out.
    Thanks for your patience.
    Sincerely,
    Jon Hoover, Moneydance Support

  3. 3 Posted by Angie Rauscher on 11 Jun, 2012 03:09 AM

    Angie Rauscher's Avatar

    On June 7 we submitted the iOS app to Apple to approval, so we'll definitely post on our blog, Twitter, and Facebook as soon as it's available. This update includes significant improvements to syncing, including Dropbox based syncing. We're not sure how long the approval queue is (Apple is a bit opaque about it) but we're hoping soon! We'll also post on this thread when the app is available.

    Angie Rauscher
    Moneydance Support

  4. 4 Posted by Angie Rauscher on 19 Jun, 2012 04:53 PM

    Angie Rauscher's Avatar

    Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorization page linking to an external signup form.

    The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorization a bit easier. This submission also fixes a few small bugs that were discovered in the past week.

    We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.

    Angie Rauscher
    Moneydance Support

  5. 5 Posted by Angie Rauscher on 27 Jun, 2012 07:20 PM

    Angie Rauscher's Avatar

    We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here

    If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.

    We hope you love this new app as much as we do, and thanks as always for using Moneydance.

    Angie Rauscher
    Moneydance Support

  6. System closed this discussion on 31 Mar, 2015 03:42 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac