Discover Card no longer will sync
Starting a week ago I got an error when trying to download the Discover Card transactions. I have gotten that error at times in the past, but usually the next day the error was gone. This time is different and it will not sync. When I try to refresh the connection I get a Java error I/O 403 Forbidden. I don't know what that means, but I would like suggestions on how to get this account to download transactions again. Running MD 2017(1584) on a Macbook Pro with OS 10.12.3.
Screen_Shot_2017-02-24_at_9.28.55_PM.png
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1 Posted by -Kevin N. on Feb 25, 2017 @ 02:46 AM
There is an ongoing discussion on the matter here:
http://help.infinitekind.com/discussions/online-banking/4953-discov...
Support Staff 2 Posted by Jenny on Mar 10, 2017 @ 01:05 PM
Hi,
If you haven't already seen within the public thread, we have just released a new build of Moneydance - version 2017.3 build 1604. You can download this version from here. We're hopeful this new version will fix the ongoing connection issues.
If you continue to encounter problems after upgrading, you may need to re-create the connection. You will need to disable your current connection to your bank and then recreate it using the New Connection button on the Online Banking Setup screen. To do so, you can follow these steps:
Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your bank from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.
Jenny
Infinite Kind Support
System closed this discussion on Jun 09, 2017 @ 01:10 PM.