Cannot connect to my bank though it is on your list

Jay Richards's Avatar

Jay Richards

19 Jan, 2012 09:28 PM

Moneydance will not accept my online banking login and password. I cannot see anything on my banks site that enables application based banking...its the only login I have...

  1. 1 Posted by Jay Richards on 19 Jan, 2012 09:33 PM

    Jay Richards's Avatar

    Am I chatting with someone?

  2. 2 Posted by -Kevin N. on 19 Jan, 2012 11:11 PM

    -Kevin N.'s Avatar

    Hi Jay,
    These forums are not set up as a chat format. It's a post & reply format.
    To assist the Moneydance Support Staff in helping you, provide the following:
    Version of Moneydance
    Operating system and version
    Version of Java installed
    You should be able to glean this information from the first few lines of text displayed in the Console Window listed under Moneydance's Help menu. Just copy and paste the information into your next post.
    Also provide any error message(s) included in the Console Window or displayed elsewhere.
    Finally, provide the name of the financial institution that you are attempting to connect to.
    HTH -Kevin N.

  3. 3 Posted by Angie Rauscher on 20 Jan, 2012 03:06 AM

    Angie Rauscher's Avatar


    I've responded to your email, let's continue the conversation there.

    Angie Rauscher
    Moneydance Support

  4. System closed this discussion on 31 Mar, 2015 03:43 PM.

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