tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/32545-freezes-on-printingInfinite Kind: Discussion 2018-03-09T14:10:07Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/423826682017-04-19T10:40:27Z2017-04-19T10:40:27ZFreezes on Printing<div><p>Hi,</p>
<p>I'm Sorry to read of the issue you have encountered. I can confirm that we have replicated the issue described issue in Mac OSX Sierra and we are currently looking into a fix. I'd like to apologise for the inconvenience caused, I understand many customer rely on the ability to print out hard copies of their reports. We hope to resolve this as quickly as possible.</p>
<p>There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it. You will be notified via this thread when a fix has been implemented.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/423826682017-09-26T13:26:28Z2017-09-26T13:26:28ZFreezes on Printing<div><p>Hi,</p>
<p>We have some positive news to share. Apple have made a change at their end, which has helped to resolve the ongoing sandbox issues, and will allow printing when using High Sierra (OS X 10.13). This operating system was scheduled for public release yesterday (Sept 25th) and should be available now.<br>
By upgrading to High Sierra, this should resolve all printing capabilities and functions - no matter the version of Moneydance you are running. There should be no need to upgrade the Moneydance program to resolve these ongoing problems.<br>
We are still continuing to work on a fix for those using Sierra 10.12. We are hopeful that Apple will also release an update for this OS, with the same fix they have applied in High Sierra 10.13.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/423826682017-09-26T18:12:21Z2017-09-26T18:12:21ZFreezes on Printing<div><p>Hi Henry.</p>
<p>Thank you for this update. I have been hanging in with my Moneydance, so<br>
hopefully this will improve things a bit! I will let you know if I<br>
continue to have difficulties. Appreciate it!</p>
<p>Greg Strom</p></div>gstrom128tag:infinitekind.tenderapp.com,2009-01-14:Comment/423826682017-09-26T19:40:14Z2017-09-26T19:40:14ZFreezes on Printing<div><p>Normal Printing Confirmed -- Yay!! -- with my 7 year old desktop, MDance ver.1636, and newly installed macOS 10.13.</p>
<p>Printing went through with no more than the "usual" delays - usual, I suppose, for the driver to load (?) and formatting to take place.</p></div>jstackpo