Duplicate Bank Transactions
A few times now I have found duplicate bank transactions. This is a significant problem and takes me quite a while to carefully delete the duplicates. Are you aware of this bug? Any suggestion to fix it.
I love your product but this is close to a deal killer for me.
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Support Staff 1 Posted by Ethan on May 20, 2017 @ 08:04 PM
Hello,
Can you please explain what you are seeing in a bit more detail? Do these transactions appear to be of a specific type, such as a particular purchase, or something like a transfer between accounts? How are you getting your transactions into Moneydance? Are you using direct connections (the options in the Online menu), or are you downloading and importing a file from your bank's website? If it is the latter, which file type is it? The more information you can provide, the better we can provide assistance.
Ethan
Moneydance Support
2 Posted by tscheinok on May 20, 2017 @ 09:36 PM
Hello Ethan. Thanks for the reply. I am seeing every transaction be duplicated for a year order so in my bank account. The transactions are being sync but direct connect. Thanks
via mobile
System closed this discussion on Aug 19, 2017 @ 09:40 PM.