Moneydance crashes and re-installation does not help!

niels's Avatar

niels

08 Oct, 2009 09:44 AM

Hi,

I have been doing my first steps with Moneydance yesterday - and it worked perfectly until it crashed and freezed the screen.
Since then I cannot open it anymore - on start-up there is the logo on the screen for a split second and then I find a tab on the lower bar of the desktop with a path to the data files that I created - that's all.
Unfortunately removing the data files doesn' resolve it.
Unfortunately un-installing and re-installing Moneydance (with and without the data files being present) doesn't resolve it either.
I am really stuck here and would appreciate some help.
I have recently upgraded to Vista Business Service Pack 2 - if that's relevant.

Many thanks - in advance!

  1. 1 Posted by niels on 08 Oct, 2009 12:33 PM

    niels's Avatar

    Hi,

    this is quite embarrassing - what an easy fix! Right-clicking on the tab and maximising the window does the trick - as already described in a recent thread:

    http://help.infinitekind.com/discussions/problems/340-moneydance-cr...

    Sorry - next time I'd better read up previous discussions!

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