Moneydance incorrectly reporting unconfirmed transactions
For one of the accounts I download, Moneydance consistently reports 168 unconfirmed transactions, when there are in fact no unconfirmed transactions. I'm not sure it's related, but many transactions show a character that looks like a Greek epsilon or nothing, where the "confirm" circle would be.
Ideas?
Thanks.
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1 Posted by Henry on Jul 24, 2017 @ 03:37 PM
Hi,
Thank you for contacting us.
You might have your register in divided mode. Try clicking the toggle button to the right of the "New Transaction" button.
Henry
Infinite Kind Support
2 Posted by sgdavis on Jul 24, 2017 @ 06:01 PM
Thanks; however, I don¹t have a toggle button to the right of the ³New
Transaction² button.
- Scott
From: Henry <[email blocked]>
Reply-To: <[email blocked]>
Date: Monday, July 24, 2017 at 8:37 AM
To: Scott Davis <[email blocked]>
Subject: Re: Moneydance incorrectly reporting unconfirmed transactions
[Problems #35351]
3 Posted by -Kevin N. on Jul 24, 2017 @ 07:26 PM
Hi sgdavis,
Is the message that states that you have 168 unconfirmed transactions (txn) located on a header bar at the bottom of the register?
If so, drag the header bar upwards with your mouse to hopefully reveal the unconfirmed txns.
The 'epsilon' icon is an indicator that the txn is part of a split txn.
-Kevin N.
(not a member of MD support)
4 Posted by sgdavis on Jul 24, 2017 @ 08:53 PM
I was about to try your suggestion and initiated a download for the account
in question. It now shows zero new transactions! The problem I described
had been consistent since installing the new version of the SW.
I’ll see if the problem recurs and try what you said.
Thanks for the response.
- Scott
From: "-Kevin N." <[email blocked]>
Reply-To: <[email blocked]>
Date: Monday, July 24, 2017 at 12:26 PM
To: Scott Davis <[email blocked]>
Subject: Re: Moneydance incorrectly reporting unconfirmed transactions
[Problems #35351]
System closed this discussion on Oct 23, 2017 @ 09:00 PM.