MD does not shut down correctly or open correctly ... have to kill it in the processes tab in windows task manager

randyfinger's Avatar


13 Oct, 2009 10:45 PM

I am not sure if this is MD not opening or shutting down correctly. A lot of times I will close MD, only to open it again later. However, when I try to open MD it does not open. I used to restart my PC when this happened. Finally I hit cntrl+alt+delete and went to windows task manager. Under the processes tab MD will be running. Once I end the process and try to open it again MD works great.

Since I go into task manager after trying to open MD, I have no way of knowing if MD is not completely shutting down when I close it or if it is not loading correctly. Anyone else seen this?



  1. 1 Posted by Angie Rauscher on 28 Oct, 2009 06:43 PM

    Angie Rauscher's Avatar

    What version of Moneydance are you using? You can find out your version by going to the Help Menu and choosing the About Moneydance option. If you are not using the most recent preview version (2008r4 Build 643), please update to that version. You can download the update from our website at

    This may resolve your issue. If not, please do let me know, and please include which version of Moneydance you are using, as well as your OS.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  2. Angie Rauscher closed this discussion on 28 Oct, 2009 06:43 PM.

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