America First CU error

2012-04-16T12:32:17Z

Hi Joe,

If you would be willing, could you send me the contents of your error console? Here's how to get the logs:

1) In Moneydance, click on the Help menu and select the Console Window option. This will open the console messages window.
2) While the Console Window is open, attempt to connect to your bank. Any error messages should be recorded to the Console.
3) Click the Copy to Clipboard button at the bottom to copy the text in the console.
4) Paste the text from the message window into a text file (preferably saved with a .txt or .rtf extension) and attach that file to your response here.

The debugging logs that this produces will contain your account information. I've made sure that this conversation is private, so the info won't be broadcast to the world, but just to be safe you should redact any account info in the debug logs. Just replace it with something like ACCOUNT NUMBER HERE and it should be fine.

Jessica Little
Moneydance Support

Infinite Kind: Discussion

America First CU error