Deleted accounts don't really disappear
John Prio
While testing the viability of this product, I have added and deleted several accounts over the last week, but some (3) of them keep popping up again sporadicaly? How come?
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1 Posted by Henry on Sep 29, 2017 @ 01:13 PM
Hi John,
Thank you for contacting us.
Did you delete the accounts by navigating to Tools > Accounts, selecting the appropriate account and deleting it there?
Also do you have syncing enabled?
Henry
Infinite Kind Support
2 Posted by jprior on Sep 29, 2017 @ 01:23 PM
Sorry I don't really remember. I might have deleted them from the Account/Delete Account route, but more likely thru the Tools/Account route.
No I dont have any syncing enabled.. Haven't installed the mobile app yet.
----- Original Message -----
3 Posted by John Prior on Sep 29, 2017 @ 01:29 PM
PS
These accounts probably didnt have any transactions in them, so when I
deleted them they didn't ask me for a Yes confirmation.
I think I set them up then immediately realized that I wanted a
different naming schema so just deleted them
4 Posted by John Prior on Sep 29, 2017 @ 01:34 PM
PS. I think that these accounts didnt have any transactions, so when I
deleted them it didn't ask me for a Yes confirmation.
After I had created them I decided I wanted a different naming schema,
so deleted them immediately.
5 Posted by Henry on Oct 06, 2017 @ 02:15 PM
Hi John,
Are the deleted accounts still being restored?
If yes would it be possible for you to share your version and build number?
Henry
Infinite Kind Support
6 Posted by jprior on Oct 06, 2017 @ 02:48 PM
Two did,, but after I had added a transaction then deleted the account with a "yes" confirmation I havent seen them again
----- Original Message -----
7 Posted by Henry on Oct 07, 2017 @ 01:36 PM
Ok perfect, in that case it works correctly.
I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.
Henry
Infinite Kind Support
Henry closed this discussion on Oct 07, 2017 @ 01:36 PM.