Unexpected Quit

Natalie's Avatar

Natalie

27 May, 2012 02:23 AM

I've been using Moneydance for quite a while and have never had a problem until today. When I went to switch accounts in the File menu the app quit and won't start up again.

Mac Powerbook '09
OS 10.7.4 updated this week
Latest Moneydance version

  1. 1 Posted by Natalie on 27 May, 2012 12:38 PM

    Natalie's Avatar

    Here are the Java messages upon trying to start. The first set is when it first started crashing and had the error report. The second is now as it doesn't open at all. I've been trying to find a way to update or reinstall Java but it just says I have the latest version:

    5/26/12 7:50:21.165 PM [0x0-0x476476].com.moneydance.Moneydance: May 26 19:50:21 JavaApplicationStub[42460] : CGContextGetCTM: invalid context 0x0
    5/26/12 7:50:21.165 PM [0x0-0x476476].com.moneydance.Moneydance: May 26 19:50:21 JavaApplicationStub[42460] : CGContextSetBaseCTM: invalid context 0x0
    5/26/12 7:50:21.370 PM [0x0-0x476476].com.moneydance.Moneydance: Invalid memory access of location 0x0 rip=0x7fff91c4e4f0

    5/27/12 7:10:32.189 AM [0x0-0xe30e3].com.moneydance.Moneydance: java/lang/ClassNotFoundException: error in opening JAR file /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/classes.jar
    5/27/12 7:10:32.191 AM com.apple.launchd.peruser.501: ([0x0-0xe30e3].com.moneydance.Moneydance[8568]) Exited with code: 1

  2. 2 Posted by -Kevin N. on 27 May, 2012 12:46 PM

    -Kevin N.'s Avatar

    Hi Natalie,
    Have you tried re-installing the program.
    You can download the installation file from here:
    http://moneydance.com/other
    I'm afraid that I am Mac illiterate so I can't offer much more help than that.
    HTH -Kevin N.

  3. 3 Posted by Natalie on 27 May, 2012 12:51 PM

    Natalie's Avatar

    Thank you Kevin. I finally found this that will let you download a version of Java manually and so far it appears to have solved my Java issue. I hope this helps somebody else who might be having problems....

    http://support.apple.com/kb/HT5242

  4. Scott Meehan closed this discussion on 27 May, 2012 03:31 PM.

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