How do I switch from the trial version to the regular version?
Nancy Simmons
Please give me DETAILED instructions so I do not loose the info on my trial version. Your support so far has been poor. If you can't direct me, please refund my money!
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1 Posted by Nancy Simmons on Jun 12, 2012 @ 01:06 AM
Where do you enter the License Key?????????:?:??? I do not see a place to enter it in my trial version.
2 Posted by -Kevin N. on Jun 12, 2012 @ 01:06 AM
Hi Nancy,
Open Moneydance. From the Menu bar, click on Help then Register Moneydance. Enter your license key. I would recommend copying and pasting the license key directly from your email message so as to avoid any typos.
HTH -Kevin N.
3 Posted by Nancy Simmons on Jun 12, 2012 @ 01:22 AM
You do know, of course, that the box that comes up when you select "register" does not allow you to paste the number. I have tried to type it in and both times was told that the number wasn't valid. You want to tell me what to do now?
4 Posted by Nancy Simmons on Jun 12, 2012 @ 01:42 AM
I CANNOT copy and paste my License # because the box that pops up when I
click on "Register MoneyDance" will not allow that. I have typed the
registration # that was sent to me five different times, recopying it from
the original each time so that I would not repeat errors. NOTHING works.
All I want is something to balance my checkbook and keep a record of tax
transactions. Obviously your program is beyond me. Please refund my money
and I will go elsewhere.
Nancy Simmons
5 Posted by -Kevin N. on Jun 12, 2012 @ 01:46 AM
Hi Nancy,
After you copy your license key, position you mouse cursor into the Register Moneydance field then use key combo CTRL-V to paste it into the field.
HTH -Kevin N.
Angie Rauscher closed this discussion on Jun 12, 2012 @ 04:40 AM.
Nancy Simmons re-opened this discussion on Jun 12, 2012 @ 01:47 PM
6 Posted by Nancy Simmons on Jun 12, 2012 @ 01:47 PM
Thank you!!! That worked.
When I was teaching ceramics in high school, I learned the importance of
giving step-by-step instructions and leaving nothing out, and assuming the
kids knew nothing. If I didn't, generally somebody's piece would blow up in
the kiln ruining everything or we would have another such disaster.
MoneyDance needs to give detailed instructions with their orders!
Nancy
7 Posted by -Kevin N. on Jun 12, 2012 @ 02:54 PM
Hi Nancy,
You're welcome.
I've notified Angie, the MD Support staffer in charge editing the Moneydance User Guide to put forth your suggestion of including the key-combo CTRL-V to Paste the license key into the Register Moneydance field.
http://help.infinitekind.com/discussions/suggestions/1255-moneydanc...
Let's hope that there's no explosions with Moneydance. :)
-Kevin N.
Scott Meehan closed this discussion on Jun 12, 2012 @ 04:44 PM.