Import Problem from Retirement Plan

Darryl Bazan's Avatar

Darryl Bazan

02 Jul, 2012 10:59 PM

I was manually importing my file from my retirement account every week for over a year. Now all of a sudden when I download my file in money version and go to import it into money dance nothing happens. I have tried it several ways and still no luck. I can't figure out why it will not import. The account is Diversified Investment.

  1. 1 Posted by -Kevin N. on 02 Jul, 2012 11:13 PM

    -Kevin N.'s Avatar

    Hi Darryl,
    Try downloading the file again in case the problem lies with the file.
    Since nothing is happening when you import the file you may want to try and open the file in a simple word processor to make sure that there is actual data in the file.
    HTH -Kevin N.

  2. System closed this discussion on 31 Mar, 2015 03:47 PM.

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