Moneydance freezes a few secs on MAC OS 10.5.6

Dominic's Avatar

Dominic

22 Apr, 2009 03:34 PM

MoneyDance 2008r3 (631) Java Version: 1.5.0_16 Java Vendor: Apple Inc.

While in progress of encoding transactions MD freezes for a few secs (10 to 30secs), - while frozen I can still use other windows/spaces and applications - CPU and memory is stable - After switching back to MD, it goes back into the Home and is accessible again

Any fix?

  1. 1 Posted by Ben Spencer on 22 Apr, 2009 06:43 PM

    Ben Spencer's Avatar

    Hi Dominic I am not clear on what you mean by "encoding transactions". Are you referring to the encryption process of saving files? What exactly are you doing that is causing this behavior? Sincerely Ben Spencer

  2. Ben Spencer closed this discussion on 22 Apr, 2009 06:43 PM.

  3. Dominic Arevalo re-opened this discussion on 23 Apr, 2009 01:16 AM

  4. 2 Posted by Dominic Arevalo on 23 Apr, 2009 01:16 AM

    Dominic Arevalo's Avatar

    Hello Ben

    Thank you for the response

    I could not identify which exactly triggers the freeze, but these are some things I am doing before the freeze occurs (the MD app don't seem to respond to mouse clicks or keyboard enter, but mouse is free roaming and can switch/use other applications)

    Bank accounts - entering/editing New and existing line items/transactions (e.g. change date, category, payment rate, deposit) Budget Manager - Editing existing budget (e.g. amount, category)

    regards Dominic

  5. 3 Posted by Ben Spencer on 24 Apr, 2009 09:25 PM

    Ben Spencer's Avatar

    Hi Dominic

    The only situation I can think of that causes this type of freeze is when the "Exchange Rate Downloader" extension is downloading the current exchange rates from yahoos finance service. Do you have the "Exchange Rate Downloader" extension installed? If you also have the "Stocks / FOREX quotes auto Synchronizer" installed this could be automatically invoking the Exchange rate Downloader and causing the freeze you are talking about. If this is the case it is not that the application has crashed rather it is busy.

    Sincerely Ben Spencer

  6. Ben Spencer closed this discussion on 24 Apr, 2009 09:25 PM.

  7. Dominic Arevalo re-opened this discussion on 25 Apr, 2009 03:29 AM

  8. 4 Posted by Dominic Arevalo on 25 Apr, 2009 03:29 AM

    Dominic Arevalo's Avatar

    yes i have both the exchange rate and stock synchronizer. I will try isolate this both. and advise the effects

    thanks Dominic

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