Latest version 32 bit will not install/launch on Windows XP

alanzulberti's Avatar

alanzulberti

Mar 28, 2018 @ 10:58 PM

The subject says it all.

  1. 1 Posted by -Kevin N. on Mar 29, 2018 @ 01:38 AM

    -Kevin N.'s Avatar

    Hi Alan,

    Try the latest preview build. Currently MD 2017.7.1 (1671)
    http://infinitekind.com/preview
    Per the change-log, "increased default max RAM usage on windows and linux launcher"

    -Kevin N. (not a member of MD support)

  2. 2 Posted by alanzulberti on Mar 29, 2018 @ 07:28 PM

    alanzulberti's Avatar

    Hi Kevin,
     
    Thank you for the note. Here is my latest response to Jenny at MD:
     
    Thank you for your prompt response. Actually, I still had the previous
    version 2017.6 in
    the "My Downloads" file so I reloaded it and it's operational. My initial
    thought was related
    to the Java software which we disabled on the laptop, then reinstalled MD
    and reactivated
    Java. So does this all mean that any new versions of MD should not be
    installed?
     
    Separately, I'm still working with Charles Schwab to facilitate using the MD
    bill pay system to upload bill pay data along a path through Schwab's server
    to Fizerv. If we are successful this will eliminate having to enter bill pay
    data twice, which for me is a lot of work.
    Best regards,
      
    Alan

  3. Support Staff 3 Posted by Jenny on Mar 30, 2018 @ 10:59 AM

    Jenny's Avatar

    Hi Alan,

    We've pushed build 1671 as the latest stable version, and this can be downloaded from here. You should be able to upgrade now without any further problems.

    Jenny
    Infinite Kind Support

  4. 4 Posted by alanzulberti on Mar 31, 2018 @ 09:21 PM

    alanzulberti's Avatar

    Hi Jenny,

     

    Thank you for the note. I can maybe try and install this a bit later on my
    desktop

    computer when I return. However, what about the Java issue I ran into last
    time

    on my laptop where we had to remove Java, install MD and reinstall Java? The

    current version on the laptop is 2017.6 (1656).

     

    Best regards,

     

    Alan

  5. System closed this discussion on Jun 30, 2018 @ 09:30 PM.

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