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deposits not appearing in reconcile window

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Thomas Hern

17 Aug, 2012 05:56 PM

I am still in trial mode, deciding if I want to choose MD as my replacement for Quicken.

My first attempt to reconcile an account resulted in a deposit (there is only one) not showing in the reconcile window, the amount is in the uncleared total. Tried several times.

In my import I had to delete a number of extraneous transactions. In the end I was satisfied I was OK. Took a lot of work.

What to do? This would be a deal breaker of course.

1. Support Staff 1 Posted by Ethan on 17 Aug, 2012 06:05 PM

   

   Hello,

   You have likely run into a minor bug that will be corrected in the next release. Click and drag the bottom right corner of the reconcile window to make it larger. You should then be able to see your deposits.

   Please let me know if I can be of further assistance,

   Ethan Tupelo
   Moneydance Support

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2. Ethan closed this discussion on 17 Aug, 2012 06:05 PM.

3. Thomas Hern re-opened this discussion on 17 Aug, 2012 07:18 PM

4. 2 Posted by Thomas Hern on 17 Aug, 2012 07:18 PM

   

   Thanks, that did. There was just enough room on the screen to get it
   to appear.

   I found one other transaction that didn't make it in the import.
   Otherwise going smoothly now.

   Thanks again.

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5. Ethan closed this discussion on 17 Aug, 2012 10:34 PM.