Cannot connect to Fifth Third Bank
Richard
When I try and download my account from Fifth Third Bank (as I have always done) today I get an error fussing about the URL. See attached screenshot image.
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53.png
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53.png
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1 Posted by voliverio on Sep 16, 2012 @ 05:03 PM
I'm getting the same, and have posted another thread about it as well.
2 Posted by mariojbrunetti on Sep 16, 2012 @ 05:03 PM
Has there been a resolution to this issue? I'm getting exactly the same problem with exactly the same bank.
3 Posted by Jessica Little on Sep 16, 2012 @ 05:16 PM
Hi all,
It looks like our connection information for your bank might be out of date. I'll research the new information and let you know when we've updated our database. This should be within 5-7 business days.
I'm sorry for the inconvenience.
Jessica Little
Moneydance Support
4 Posted by brian on Sep 17, 2012 @ 02:31 AM
Ditto.
5 Posted by BillK on Sep 17, 2012 @ 02:39 AM
I started getting this yesterday. Looks like the url has been changed by the bank to banking.53.com. Guess I'll sit tight for the fix.
6 Posted by Jessica Little on Sep 17, 2012 @ 12:10 PM
Hi All,
It does look this is actually an issue on Fifth Third's server. I'll keep checking it, but it would probably also be a good idea for you to contact Fifth Third to report the problem.
Jessica Little
Moneydance Support
7 Posted by Jessica Little on Sep 18, 2012 @ 12:07 PM
Hi All,
I believe Fifth Third has resolved this issue and you should be able to connect again. Please let me know if you're still having trouble connecting.
Jessica Little
Moneydance Support
Jessica Little closed this discussion on Sep 18, 2012 @ 12:07 PM.