Cannot connect to Fifth Third Bank
When I try and download my account from Fifth Third Bank (as I have always done) today I get an error fussing about the URL. See attached screenshot image.
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53.png
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53.png
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1 Posted by voliverio on 16 Sep, 2012 05:03 PM
I'm getting the same, and have posted another thread about it as well.
2 Posted by mariojbrunetti on 16 Sep, 2012 05:03 PM
Has there been a resolution to this issue? I'm getting exactly the same problem with exactly the same bank.
3 Posted by Jessica Little on 16 Sep, 2012 05:16 PM
Hi all,
It looks like our connection information for your bank might be out of date. I'll research the new information and let you know when we've updated our database. This should be within 5-7 business days.
I'm sorry for the inconvenience.
Jessica Little
Moneydance Support
4 Posted by brian on 17 Sep, 2012 02:31 AM
Ditto.
5 Posted by BillK on 17 Sep, 2012 02:39 AM
I started getting this yesterday. Looks like the url has been changed by the bank to banking.53.com. Guess I'll sit tight for the fix.
6 Posted by Jessica Little on 17 Sep, 2012 12:10 PM
Hi All,
It does look this is actually an issue on Fifth Third's server. I'll keep checking it, but it would probably also be a good idea for you to contact Fifth Third to report the problem.
Jessica Little
Moneydance Support
7 Posted by Jessica Little on 18 Sep, 2012 12:07 PM
Hi All,
I believe Fifth Third has resolved this issue and you should be able to connect again. Please let me know if you're still having trouble connecting.
Jessica Little
Moneydance Support
Jessica Little closed this discussion on 18 Sep, 2012 12:07 PM.