MD 2010 "Download All" Function Problems

avp2's Avatar


10 Dec, 2009 01:58 AM

Using build 723, I see two big problems with the online "download all accounts" function.

1) If the function runs into a problem (say bad password) an error dialog box pops up, but the function keeps going and does not always tell you what account the problem was with. Result is you may have multiple boxes and not know what account they belong too. In fact, I had enough (about 5) on one "run" to cause MD to lock up.

2) There does not seem to be any place/way to select which accounts are included in a run of the "download all" function. This is essential as there is also not any way to set an account that was downloadable to not-downloadable. Some of the error boxes I got were for a couple Chase accounts where I had online access on and then turned it off (at the Bank) because of their charge.

Could not submit this as a "trouble ticket"; I can logon to that area, but seem not to have submit ticket permissions.

  1. 1 Posted by avp2 on 11 Dec, 2009 12:38 AM

    avp2's Avatar

    Just noticed that there is a place to disable online access for an account so I was mistaken on item 2. You turn it off in the "setup online banking" function after selecting the account you want to disable. It could, however, be a bit a bit more obvious.

    You can tell which accounts are enabled by whether the online menu for one shows the online action functions bolded.

    Some kind of indicator next to the account listing would be nicer. In fact, I put an * as the first character in my account names to help do that function.

  2. 2 Posted by Angie Rauscher on 14 Dec, 2009 07:50 PM

    Angie Rauscher's Avatar

    I will pass this information on our developer. The trac system generally requires authentication of your email address before posting. Please try checking your mailbox to see if this email is there (possibly caught in the spam filter).

    Let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

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