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Confirmations

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irazisme

Dec 06, 2018 @ 03:17 PM

One of my accounts shows, by the blue dot, that there is an unconfirmed transaction. The dot is in error - there are no unconfirmed transactions.

How do I turn off the blue dot?

Thanks

1. 1 Posted by Henry on Dec 06, 2018 @ 03:28 PM

   

   Hi Ira,

   Thank you for contacting us.
   Can you opening the Account register that displays the blue dot, then click on the 'ALL' filter button at the top of the register to display all transactions and look through your transactions to see if any of the transactions displays the blue dot.
   Once you've found the transaction you will need to confirm it.

   Henry
   Infinite Kind Support

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2. 2 Posted by irazisme on Dec 06, 2018 @ 03:37 PM

   

   Thanks for your help - despite numerous scans of the files, I never saw the entry that are up. Fixed!! Thanks

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3. 3 Posted by Henry on Dec 06, 2018 @ 03:54 PM

   

   Thank you for confirming, I'm glad to see that you're all set.
   I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

   Have a great day!

   Henry
   Infinite Kind Support

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4. Henry closed this discussion on Dec 06, 2018 @ 03:54 PM.