tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/50213-error-importing-the-file-unknown-file-typeInfinite Kind: Discussion 2019-01-12T22:11:51Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T21:41:30Z2019-01-12T21:50:08ZError importing the file - Unknown file type<div><p>I am not support staff, just a user.</p>
<p>I think it would help support staff if you posted the version you were using and the version you are upgrading to.</p>
<p>Also when you upgrade you don't import your data set you just open your existing data set. Use FILE - OPEN or if Moneydance start in the welcome window just select your data set. In either case if your data set is not list use open other to navigate to its location.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T21:45:11Z2019-01-12T21:45:11ZError importing the file - Unknown file type<div><p>Hello,</p>
<p>In addition to the above information, can you clarify what file you are trying to import? Nothing in the upgrade process should require the use of any of the import functions.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T21:53:03Z2019-01-12T21:53:05ZError importing the file - Unknown file type<div><p>The old version on the Mac was 2010r2 (735). I am upgrading to the version on the Appstore. Not sure what version that is since it is asking me to import "new accounts". I am trying to just use the latest file in the Moneydance directory. It is suffixed with md-2019-01-11. The full name is:<br>
Moneydance04262010.md-2019-01-11</p></div>Bill Guthridgetag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T21:59:47Z2019-01-12T21:59:47ZError importing the file - Unknown file type<div><p>Hello,</p>
<p>It looks like you're trying to import one of the older backup files. Try renaming it to remove the 'date' part of the name so it just ends with .md (so it should be Moneydance04262010.md).</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T22:03:16Z2019-01-12T22:03:19ZError importing the file - Unknown file type<div><p>I did that and it seemed to work. Thank you!!</p></div>Bill Guthridgetag:infinitekind.tenderapp.com,2009-01-14:Comment/467934982019-01-12T22:11:50Z2019-01-12T22:11:50ZError importing the file - Unknown file type<div><p>That's great to hear! Lots of changes have been made to the Moneydance file structure and location since the 2010 version. You may want to review <a href="http://help.infinitekind.com/kb/file-locations-and-changes/default-file-location">http://help.infinitekind.com/kb/file-locations-and-changes/default-...</a> so you're clear where your data is now stored.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan