Updating to 2019.0 from 2017.10 not free?

Fred's Avatar

Fred

12 Jan, 2019 10:08 PM

I was using 2017.10 on my Mac 10.14.2 and installed today Moneydance 2019.0 (1847). This new edition does not accept my License Number and prompts me to buy this update. - Is this intended?
I did not see any notification that this is a paying upgrade.

  1. Support Staff 1 Posted by Ethan on 12 Jan, 2019 10:16 PM

    Ethan's Avatar

    Hello,

    Moneydance 2019 is a free upgrade to anyone who purchased a license key for Moneydance 2017 or later. This is true if you purchased an upgrade or a full license for either of those versions. Note that just because you are using Moneydance 2017 does not mean you purchased a license for that version; for example, you may have purchased a license for 2015 and upgraded o 2017 for free.

    If you purchased Moneydance 2017 then you can upgrade at no cost by using your existing Moneydance license key with Moneydance 2019. If you purchased a previous version of Moneydance you are entitled to a discounted upgrade price of $24.99. If you want to run Moneydance 2019 you will need to purchase an upgrade key. To determine whether you are entitled to a free upgrade or to confirm your license for a discounted upgrade, submit your license key using the following form:

    http://infinitekind.com/purchase

    If you don't know your license key you can see it by running Moneydance and selecting Help->About Moneydance (or Moneydance->About Moneydance on a Mac), or by using the 'Lost Key' tool on the purchase page.

    If you would prefer to continue using a previous version of Moneydance for which your current license key is still valid at no additional cost, you can download it by choosing the appropriate link below:

    Moneydance 2008: http://moneydance.com/download_2008
    Moneydance 2010: http://moneydance.com/download_2010
    Moneydance 2011: http://moneydance.com/download_2011
    Moneydance 2012: http://infinitekind.com/download_2012
    Moneydance 2014: http://infinitekind.com/download_2014
    Moneydance 2015: http://infinitekind.com/download_2015
    Moneydance 2017: http://infinitekind.com/download_2017

    Please let me know if I can be of further assistance,

    Ethan
    Moneydance Support

  2. 2 Posted by Fred on 12 Jan, 2019 10:20 PM

    Fred's Avatar

    Got it! And i understand and thank MD for their good work.
    Where can I find a description of all improvements made in this new release. (Shouldn't need to pay for bug fixes.)

  3. Support Staff 3 Posted by Ethan on 12 Jan, 2019 10:24 PM

    Ethan's Avatar

    Hello,

    We're working on a blog post to describe the new major changes. We do have a changelog available right now at http://infinitekind.com/previewdl/current/changelog.txt, but this may be too detailed or technical for what you are looking for.

    Ethan
    Moneydance Support

  4. 4 Posted by Fred on 14 Jan, 2019 06:52 PM

    Fred's Avatar

    Thanks, Ethan.
    I visit the changelog often.
    I like the slimming down of the file size, for me from 73 MB down to 45 MB, for data going back to 1996 - well done.
    Keep up the good work!

  5. System closed this discussion on 15 Apr, 2019 07:00 PM.

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