tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/50258-cannot-import-transactions-from-webInfinite Kind: Discussion 2019-04-15T13:40:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/467964252019-01-14T04:18:54Z2019-01-14T04:18:55ZCannot import transactions from web<div><p>Why doesn't someone answer me?</p></div>Cherie Longtag:infinitekind.tenderapp.com,2009-01-14:Comment/467964252019-01-14T05:08:59Z2019-01-14T05:08:59ZCannot import transactions from web<div><p>I'm a fellow user.</p>
<p>You have made the assumption that this is an instant chat system, it's not.</p>
<p>These are post and reply forum systems, so you get a response when someone reads your post and and in turn makes a reply. That can either be support staff or another user.</p>
<p>Are you using Direct Connect or are you downloading and import transaction files?</p>
<p>If you are downloading files what format are they in?</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/467964252019-01-14T13:34:00Z2019-01-14T13:34:00ZCannot import transactions from web<div><p>just a user ,</p>
<p>Have you tried resetting the sync on the account? I think it is that option is available under set up online banking.</p></div>mhoggie