Checks no longer print since 2010 upgrade

Mike Settlage's Avatar

Mike Settlage

10 Dec, 2009 10:35 PM

Hello,

I can no longer print checks or test pages for checks since upgrading to 2010.

Here are the Console Messages:
Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException: Frame must not be null

at sun.print.PrintJob2D.initPrintJob2D(PrintJob2D.java:316)
at sun.print.PrintJob2D.<init>(PrintJob2D.java:301)
at apple.awt.CToolkit.getPrintJob(CToolkit.java:1023)
at apple.awt.CToolkit.getPrintJob(CToolkit.java:1015)
at com.moneydance.apps.md.view.gui.print.MDPrinter1.print(MDPrinter1.java:33)
at com.moneydance.apps.md.view.gui.checks.CheckPrinter.printChecks(CheckPrinter.java:49)
at com.moneydance.apps.md.view.gui.checks.CheckPrinter.printTestPage(CheckPrinter.java:121)
at com.moneydance.apps.md.view.gui.checks.CalibratePrinterWindow.actionPerformed(CalibratePrinterWindow.java:140)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2028)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2351)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
at java.awt.Component.processMouseEvent(Component.java:6348)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3255)
at java.awt.Component.processEvent(Component.java:6113)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4714)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4544)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4618)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4282)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4212)
at java.awt.Container.dispatchEventImpl(Container.java:2129)
at java.awt.Window.dispatchEventImpl(Window.java:2475)
at java.awt.Component.dispatchEvent(Component.java:4544)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:635)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:205)
at java.awt.Dialog$1.run(Dialog.java:1045)
at java.awt.Dialog$3.run(Dialog.java:1097)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Dialog.show(Dialog.java:1095)
at java.awt.Component.show(Component.java:1563)
at java.awt.Component.setVisible(Component.java:1515)
at java.awt.Window.setVisible(Window.java:841)
at java.awt.Dialog.setVisible(Dialog.java:985)
at com.moneydance.apps.md.view.gui.PrintChecksWindow.calibratePrinter(PrintChecksWindow.java:336)
at com.moneydance.apps.md.view.gui.PrintChecksWindow.actionPerformed(PrintChecksWindow.java:367)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2028)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2351)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
at java.awt.Component.processMouseEvent(Component.java:6348)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3255)
at java.awt.Component.processEvent(Component.java:6113)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4714)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4544)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4618)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4282)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4212)
at java.awt.Container.dispatchEventImpl(Container.java:2129)
at java.awt.Window.dispatchEventImpl(Window.java:2475)
at java.awt.Component.dispatchEvent(Component.java:4544)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:635)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

running autosave task

  1. 1 Posted by Angie Rauscher on 14 Dec, 2009 07:46 PM

    Angie Rauscher's Avatar

    What version of Moneydance are you using? You can find out your version by going to the Help Menu and choosing the About Moneydance option. If you are not using the most recent version (2010 build 726), please update to that version. You can download the update here. This update has resolved a few key issues our users have been experiencing. Please let me know if your issue persists and we will look into other solutions. Please include your OS when replying.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  2. 2 Posted by Mike Settlage on 14 Dec, 2009 09:31 PM

    Mike Settlage's Avatar

    Hello Angie,

    I updated to build 726 but it still does not print checks.
    I'm using OS X 10.6.2 build 10C540.
    My Java is 1.6.0_17 from Apple Inc.

    Thanks for your help.

    Mike Settlage

  3. 3 Posted by Angie Rauscher on 04 Jan, 2010 02:48 PM

    Angie Rauscher's Avatar

    Mike,

    I apologize for the long delay in response to your question. Are you still experiencing an issue printing checks, and if so are you using the newest stable build (2010r2 build 735)? You can download the update [here]http://moneydance.com/other). If so, please let me know so we can troubleshoot the issue further.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  4. Angie Rauscher closed this discussion on 04 Jan, 2010 02:48 PM.

  5. Mike Settlage re-opened this discussion on 04 Jan, 2010 04:35 PM

  6. 4 Posted by Mike Settlage on 04 Jan, 2010 04:35 PM

    Mike Settlage's Avatar

    I found the solution to this problem:

    Under Preferences -> Printing -> I changed to Java 2 and I can now print checks.

    Note that I had to recalibrate the fields.

    Thanks

  7. 5 Posted by Ben Spencer on 04 Jan, 2010 04:44 PM

    Ben Spencer's Avatar

    Hi Mike

    Thanks for letting us know that your resolved this issue. I am sorry we were not able to figure it out for you.

    Sincerely

    Ben Spencer

  8. Ben Spencer closed this discussion on 04 Jan, 2010 04:44 PM.

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