Feedback on Moneydance 2012 - Please Post Here

Jon Hoover's Avatar

Jon Hoover

30 Sep, 2012 06:08 PM

Hi Everyone,
So we have definitely heard that there are concerns, questions, and opinions about some of the design choices made for Moneydance 2012. We are taking in your feedback and working to figure out what the next steps are, to make the best program we can make for you.
From the perspective of being a support person my job is to communicate between the development team and the users on what the customers want, developers ideas, and other 'big picture' stuff. My self and the rest of the support team's job is also to help people with technical problems (like how do I import my QIF file? Or, whats the best way to set up a loan?)
Currently we are getting a lot of feedback in separate postings on 2012, dealing with just the volume is taking away from us helping people sort out technical issues.
I am going to open this thread as the thread that I would ask everyone to use to discuss and give feedback for 2012 on.
This will help consolidate people's opinions to make it easier for us to communicate with the developers, and also make it easier for us to communicate with the interested parties as to what is going on with 2012.
If you have a technical question about 2012 please feel free to create a new post or post on the appropriate thread regarding that technical problem.
Thanks for helping us streamline things a bit.
Sincerely,
Jon Hoover, Moneydance Support

Showing page 11 out of 11. View the first page

  1. 301 Posted by KT on 06 Dec, 2012 02:14 PM

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    Jerry Rubinow wrote: But 1 and 2 are high up there too - I can't think of any programs which don't do both of these. Not having them flies in the face of standard behavior.

    It's fair to discuss whether MD should have this feature, but there certainly are programs that don't do either (1) or (2). Two examples are Apple Aperture and Adobe Lightroom. They both update their image and edits databases without any explicit save. And of course, Quicken is another.

    Such applications do exist; the question becomes whether MD should be one of those.

  2. 302 Posted by Jon Hoover on 06 Dec, 2012 06:43 PM

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    Hi,
    We had the autosaving initially happen in the background so you could do work concurrently and the program wouldn't freeze for a moment (or longer), but this started causing other errors. So sometime after preview build 838 we switched it to the foreground but have discovered that on certain setups the pause to save was too long. We will be switching it back to the background. Sorry for the inconvenience.
    Sincerely,
    Jon Hoover, Moneydance Support

  3. 303 Posted by Jon Hoover on 06 Dec, 2012 06:49 PM

    Jon Hoover's Avatar

    James F,
    Regarding post # 305, you were right about the default location. Some thing got set weird on my computer and I am trying to figure out what that is...
    So, yes the default location is in the /library file.
    Sincerely,
    Jon Hoover, Moneydance Support

  4. 304 Posted by jerrymr on 06 Dec, 2012 06:58 PM

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    I do think that autosave is a nice feature, if implemented properly. And I'm not saying it shouldn't exist at all. I just think the current implementation is not well designed from a usability standpoint.

    KT, I imagine none of the applications you mention save on the UI thread (or they have small data files). If saving doesn't freeze the UI, then #1 and #2 drastically decrease in importance.

    James, your data file is 30 times smaller than mine, so .1 (3/30) seconds isn't very noticable, if at all. But that isn't the case for all users, and for those users with large files, the UI freeze duration makes for a horrible user experience.

    Jon, I'm fine with short-term inconvenience, especially if it makes for a better product. Having a product where support and developers are actively improving it and listening to users (I'm not talking to you, Quicken) is one of the main reasons I switched to MD, and I've never been disappointed in that regard. Switching saving back to the background will be much appreciated....IF you've ironed out the other issues. Slowness is better than total program lockup and/or data corruption.

    -Jerry

  5. 305 Posted by KT on 07 Dec, 2012 03:43 PM

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    James Rubinow wrote: * KT, I imagine none of the applications you mention save on the UI thread (or they have small data files).*

    Yes, you are absolutely right. I use Aperture constantly and you never know when it is saving or even if it is saving. You just take it on faith that it is (and it always does). However it saves, it is completely seamless.

  6. 306 Posted by Jon Hoover on 17 Dec, 2012 01:47 AM

    Jon Hoover's Avatar

    Hi Everyone,
    We've started a feedback for 2012.2 thread. Please feel free to post any feedback you have for release 2 there: http://help.infinitekind.com/discussions/questions/6729-feedback-fo...

    Thanks!
    Sincerely,
    Jon Hoover, Moneydance Support

  7. Jon Hoover closed this discussion on 17 Dec, 2012 01:47 AM.

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