tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/51159-unable-to-scroll-through-categories-using-arrow-keysInfinite Kind: Discussion 2021-07-20T18:00:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-02-03T11:07:08Z2019-02-03T11:07:09Zunable to scroll through categories using arrow keys <div><p>Hi Troy,</p>
<p>You don’t say what version of Windows You are Running?</p>
<p>In the latest version of Windows 10 ver 1809 there are 2 different ways to enlarge text, both on the same menu. All Settings > Ease Of Access. First one enlarges Text. The second one enlarges Everything. This may be significant in your setup.</p>
<p>However, I’ve tried both & also used the enlarge font setting in MoneyDance 2019 (1855), but whatever combination I have tried, I am still able to navigate the Categories with cursor keys.</p>
<p>So I can only conclude that the problem is not with MD, but probably something to do with a Windows Driver.</p>
<p>Jeff – fellow user</p></div>jeff_ltag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-02-04T16:32:45Z2019-02-04T16:32:46Zunable to scroll through categories using arrow keys <div><p>Hi - I haven't yet updated to Moneydance 2019 from 2017.8 (I am considering it as I type!), however I have found a similar problem over several previous versions. However, I don't just lose the capability - it seems to be intermittent. Sometimes (usually) the cursor keys select the category with no problem, and other times I have to select with the mouse. Currently on Windows 10.</p></div>RayJtag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-02-04T22:26:21Z2019-02-04T22:26:21Zunable to scroll through categories using arrow keys <div><p>Sorry I didn't mention previously - I'm using Windows 10 ver 1803.<br>
I only see an option to "Make Everything Bigger" & don't see an option to change only the text size. Also, it appears I can also change the "Make Everything Bigger" size via the "Display" settings.</p>
<p>Actually my experience matches RayJ. It's intermittent & I can't determine what triggers the ability/inability to use the cursor keys.</p>
<p>Thanks for any feedback.</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-03-02T21:44:56Z2019-03-02T21:44:56Zunable to scroll through categories using arrow keys <div><p>I now realize that this describes my situation:<br>
<a href="http://help.infinitekind.com/discussions/problems/18717-can-not-use-up-down-arrow-keys-to-choose-category">http://help.infinitekind.com/discussions/problems/18717-can-not-use...</a><br>
The arrows are working, but the categories are not being highlighted.<br>
I've tried various themes, but I'm still having the issue. The most confusing part is that it's intermittent as RayJ noted. I can't figure out what causes the highlighting to stop.<br>
Thanks for any help!</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-03-02T22:12:46Z2019-03-02T22:12:46Zunable to scroll through categories using arrow keys <div><p>Sorry for another note, buy my working hypothesis is now that the highlighting goes away after I enter a transaction where I choose the "Split" option & divide the transaction across multiple categories.</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-03-31T15:16:47Z2019-03-31T15:16:47Zunable to scroll through categories using arrow keys <div><p>Can someone from Infinite Kind please chime in about this issue? Thanks</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-04-27T19:03:14Z2019-04-27T19:03:14Zunable to scroll through categories using arrow keys <div><p>Not sure if this is monitored by anyone, but it's disappointing that no one at Infinite Kind has replied to these posts. I like that they're not Quicken, but not enough to be okay w/ being ignored.</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-05-01T14:48:49Z2019-05-01T14:48:49Zunable to scroll through categories using arrow keys <div><p>Hi Troy,</p>
<p>I'm so sorry about us taking so long to respond to your message. I have now reproduced this issue and will try to have an update out ASAP that fixes it. It only seems to occur on Windows, which is why I never spotted it before. I agree it is pretty frustrating!</p>
<p>Thanks,<br>
Sean</p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-05-01T15:27:12Z2019-05-01T15:27:12Zunable to scroll through categories using arrow keys <div><p>Great - thank you very much.<br>
BTW, do the updates run in the background? With this new version I don't<br>
see an update menu choice.<br>
-Troy</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-05-01T15:56:30Z2019-05-01T15:56:30Zunable to scroll through categories using arrow keys <div><p>I am not support staff, just a user.</p>
<p>Keep an eye on <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
for new builds</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-05-02T09:40:15Z2019-05-02T09:40:16Zunable to scroll through categories using arrow keys <div><p>Glad to hear that this is being investigated/addressed.<br>
Though I have regarded it as an irritant rather than a major issue, it is<br>
still nice to have irritants removed!!</p></div>Raymond Juliantag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-06-15T22:35:36Z2019-06-15T22:35:36Zunable to scroll through categories using arrow keys <div><p>Is there any news on this issue? Thanks</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752019-06-15T22:55:20Z2019-06-15T22:55:20Zunable to scroll through categories using arrow keys <div><p>I'm a fellow user,</p>
<p>I can see nothing in the change log, about all you can do is try the latest preview build and see if the fix is there:</p>
<p><a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a></p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752020-09-22T20:28:27Z2020-09-22T20:28:27Zunable to scroll through categories using arrow keys <div><p>Re-opening this discussion. I keep updating to the latest version & this problem is still there. Can someone at MoneyDance try to fix the issue?<br>
Thanks</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752020-09-22T20:56:23Z2020-09-22T20:56:24Zunable to scroll through categories using arrow keys <div><p>I concur - the problem is indeed still there. Sean said he had reproduced<br>
it in May last year, so it would be nice to get a fix!!</p></div>Raymond Juliantag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752021-04-17T20:27:49Z2021-04-17T20:27:49Zunable to scroll through categories using arrow keys <div><p>It's been 2 years since I reported this problem & it still doesn't appear to be resolved - ouch!<br>
Can someone look into it?<br>
Thanks</p></div>troyquasttag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752021-04-20T11:59:48Z2021-04-20T12:05:44Zunable to scroll through categories using arrow keys <div><p>Hi,<br>
Thank you for contacting Moneydance support.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.</p>
<p>Can you let me know which operating system you're running on your computer/s?</p>
<p>To clarify, I'm running the latest preview <a href="https://infinitekind.com/preview">Moneydance 2021.1 (3065)</a> on Windows 10 and I can confirm that scrolling between categories using my keyboard arrows or my mouse works fine.</p>
<p>Please let us know. Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/469086752021-04-20T17:57:28Z2021-04-20T17:57:28Zunable to scroll through categories using arrow keys <div><p>I'm using 2020.1 (3034), but I've been having the issue for roughly 2 years.<br>
You can see in the attached email that I was asked the same question by<br>
Melissa in January.<br>
Thank you</p></div>troyquast