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2019.1 (1855) Stack overflow

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Andy P

Feb 04, 2019 @ 08:50 PM

Hi,

I've just upgraded to 2019.1 (1855) as advised by the on start version check, but after upgrading when I try to start it, it fails. The errlog.txt says it's a stack overflow - and looks to be currency related (although I did note in the release notes that there was supposed to be a fix in there for something like that).

I've moved the .moneydance directory in my home directory out of the way, and the program starts prompting for a file to open. When I open my "Family Finances" file, I see the same failure.

In both instances, after the failure a "moneydance.exe" task is left running and has to be killed.

Any ideas on what I might be able to do - I suspect the answer is "nothing until the issue is fixed"!

Extract from errlog.txt below: -

Starting Moneydance 2019.1 (1855) at Mon Feb 04 20:30:28 GMT 2019
Settings Folder: C:\Users\Andrew\.moneydance
OS: Windows 10 10.0 amd64
Java: 11.0.1 (Oracle Corporation)
Is in sandbox: false; restricted file access: false
opening last file: null
loading dataset: C:\Users\Andrew\OneDrive\Moneydance\Family Finances.moneydance
loading with 128 bit encryption key
reading trunk data tiksync/trunk
trunk data loaded (0.86 seconds), checking for incremental updates
loading un-synced txn files...
loading synced txn files...
Exception in thread "AWT-EventQueue-0" java.lang.StackOverflowError
at java.base/java.util.TreeMap.floorKey(Unknown Source)
at java.base/java.util.TreeSet.floor(Unknown Source)
at com.infinitekind.moneydance.model.CurrencyType.snapshotOnOrBefore(CurrencyType.java:885)
at com.infinitekind.moneydance.model.CurrencyType.getRelativeRate(CurrencyType.java:447)
at com.infinitekind.moneydance.model.CurrencySnapshot.resetRelativeRateFromBaseRate(CurrencySnapshot.java:84)
at com.infinitekind.moneydance.model.CurrencySnapshot.performPostLoadVerification(CurrencySnapshot.java:90)
at com.infinitekind.moneydance.model.CurrencySnapshot.getRate(CurrencySnapshot.java:196)
at com.infinitekind.moneydance.model.CurrencyType.getRelativeRate(CurrencyType.java:450)
at com.infinitekind.moneydance.model.CurrencySnapshot.resetRelativeRateFromBaseRate(CurrencySnapshot.java:84)
at com.infinitekind.moneydance.model.CurrencySnapshot.performPostLoadVerification(CurrencySnapshot.java:90)
at com.infinitekind.moneydance.model.CurrencySnapshot.getRate(CurrencySnapshot.java:196)
at com.infinitekind.moneydance.model.CurrencyType.getRelativeRate(CurrencyType.java:450)

last four lines repeat 253 more times!

Thanks,

Andy

1. 1 Posted by -Kevin N. on Feb 04, 2019 @ 09:28 PM

   

   Hi Andy,

   If you're comfortable with editing files try this... It can easily be reversed if it doesn't work.

   Open Notepad as an Administrator.

   From the Notepad menu bar, go to File > Open.

   Select the 'All Files ( * . * )' option from the drop-down.

   Navigate to C:\ Program Files \ Moneydance \ Moneydance.vmoptions

   Enter a # in front of the line -Xmx1024m

   Remove the # in front of the line -Xmx2048m

   Close the file and save the changes.

   Try opening Moneydance.

   If that still doesn't work, try changinng Xmx2048m to Xmx4096m

   -Kevin N. (not a member of MD support)

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2. 2 Posted by Andy P on Feb 04, 2019 @ 11:24 PM

   

   Thanks Kevin, but increasing the heap size made no difference to the error...

   Is there anything else I can try?

   Andy

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3. 3 Posted by -Kevin N. on Feb 05, 2019 @ 12:26 AM

   

   Hi Andy,

   After I posted my instructions, I was told by those more astute than I that increasing the Java memory would not resolve your issue.

   Have you tried using a backup file from your prior version to see if maybe that will open.

   Other than that, It's beyond my scope.

   I will yield to the support staff to help you further.

   Sorry that I couldn't be of more help.

   -Kevin N. (not a member of MD support)

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4. 4 Posted by Andy P on Feb 05, 2019 @ 07:53 AM

   

   I did wonder :) I do get the same problem from trying to open backup files.

   I shall sit quietly and wait for the support team to come along!

   Thanks,

   Andy

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5. System closed this discussion on May 07, 2019 @ 08:00 AM.