tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/51875-exporting-a-backupInfinite Kind: Discussion 2019-02-23T01:31:43Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/469846302019-02-20T19:22:09Z2019-02-20T19:22:42ZExporting a backup<div><p>My computer (MacBook Pro) is having serious problems and I need to transfer my Moneydance file to a thumb drive for now to put on MacBook Air'</p>
<p>I am unable to export the file. Every time I select Export Backup Moneydance quits on its own with no export. Running Version 2017.2 1597. Mac running High Sierra 10.13.6. Unable to upgrade the OS as Mac is too old.</p></div>edwardoctag:infinitekind.tenderapp.com,2009-01-14:Comment/469846302019-02-21T00:55:42Z2019-02-21T00:55:42ZExporting a backup<div><p>Can you try copying over your data file itself? It's likely in the default save location, which can be quickly accessed by going to Help -> Show Documents Folder from the Moneydance menu bar. After copying your file over and placing it where you want to store it on your other computer, use the <em>open other</em> option from the Moneydance welcome screen or the menu bar (File -> Open -> Open Other) to select your <em>yourfilename</em>.moneydance data set.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/469846302019-02-21T02:09:36Z2019-02-21T02:09:36ZExporting a backup<div><p>I'm a fellow user.</p>
<p>Just to add to what Ethan has said the reason for your crash is the version of Moneydance you are using is not compatible with High Sierra, the crash is a known issue.</p>
<p>As Ethan has described copying the data set over should work just fine,.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/469846302019-02-21T04:01:58Z2019-02-21T04:01:58ZExporting a backup<div><p>To add to dwg. When re-opening the file update the application to MD 2017.10 and the crash will not happen.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/469846302019-02-23T00:30:28Z2019-02-23T00:30:28ZExporting a backup<div><p>Copied the file as advised and it worked as advertised. Have since updated to 2019</p></div>edwardoc