License

murray_cs's Avatar

murray_cs

Feb 28, 2019 @ 03:13 AM

What the H$%@? On Feb. 12, 2019, I paid for an upgrade for my 2011 version using PayPal and now I'm told it's just a preview copy and have to pay $50? Up to this point I thought the product was pretty good, but this is a major headache. I was willing to overlook that the new version was no longer automatically getting stock prices when the program opened, but this frankly sucks.

Sincerely, with aggravation,

Chris Murray

  1. Support Staff 1 Posted by Ethan on Feb 28, 2019 @ 03:35 AM

    Ethan's Avatar

    Hello Chris,

    Did you copy and paste your new license key into the field at Help -> Register in Moneydance 2019? If so, did you receive any error messages? It that doesn't help, please let me know the exact version of Moneydance and operating system you are running.

    Ethan
    Infinite Kind Support

  2. 2 Posted by Murray Chris on Feb 28, 2019 @ 07:13 PM

    Murray Chris's Avatar

    Thank you. I figured it out.
     My error.
    Chris Murray

  3. Support Staff 3 Posted by Ethan on Feb 28, 2019 @ 07:30 PM

    Ethan's Avatar

    I'm glad to hear you figured it out. Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  4. Ethan closed this discussion on Feb 28, 2019 @ 07:30 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac