tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/52416-refundInfinite Kind: Discussion 2019-03-16T12:59:57Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/470546302019-03-10T13:22:54Z2019-03-10T13:22:54ZRefund<div><p>Hello,</p>
<p>I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. However if there is something specific you believe that I might be able to assist you with I am at your service. If you could explain in a bit more detail what you mean by "video error problems," that would be a good place to start.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/470546302019-03-16T04:00:52Z2019-03-16T04:00:52ZRefund<div><p>Well, I do like the software, but it doesn't meet all my needs as I can't<br>
link some of my accounts. I also have issues with blackening of the<br>
screeen. I had solved that issue. Nice program, but doesn't fulfill my<br>
needs.</p></div>Star Driftertag:infinitekind.tenderapp.com,2009-01-14:Comment/470546302019-03-16T12:59:55Z2019-03-16T12:59:55ZRefund<div><p>I am sorry that our product did not meet your needs. I have asked our payment processing partners Fastspring to process your refund. They will let you know when the process is complete from their end.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan