Reconcile Account window fails to show deposits (MD2011)
When I try to reconcile accounts in MoneyDance 2011r2 (803), the reconcile window shows the payment transactions just fine. However, the deposits side of the window is completely missing. The cleared and uncleared totals for the deposits are both present and correct, as are the column headers for the pane in which the deposits should appear. The deposit transactions and the remainder of the pane are missing. I've attached a screen-shot to show what the broken window looks like.
This worked just fine a couple of weeks ago before I went on
vacation. After I returned, I:
1. installed MD2012.1, and...
2. discovered that it moved my data file from its home on my server
into a non-shared and non-shareable library on my laptop (which is
NOT the server), thus...
3. preventing me from sharing the accounting data with my wife (who
uses a different account on a third machine). So I...
4. removed MD2012.1, reverted to MD2011 and the pre-conversion data
file (both thanks to time machine).
After this rather annoying dance, I lost all my preferences (grrrr!) and now have this problem as well. Preferences are easily reset, but reconciling accounts without seeing the deposits gets a bit dicey. (Workaround: find the relevant transactions in the register and mark them cleared there. The reconcile window updates appropriately, but you still can't see the transactions in it.)
How can I get a working reconcile window back?
Note: Java Version: 1.6.0_35
Java Vendor: Apple Inc.
Mac OS 10.8.2 supplement 1
Screen_Shot_2012-10-09_at_8.39.18_PM.png
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1 Posted by -Kevin N. on 10 Oct, 2012 12:15 PM
Hi dfsutherland,
Try to Re-size the Reconcile window so that it is taller or Maximize the Reconcile window.
HTH -Kevin N.
Jon Hoover closed this discussion on 10 Oct, 2012 02:52 PM.
dfsutherland re-opened this discussion on 17 Dec, 2012 03:18 PM
2 Posted by dfsutherland on 17 Dec, 2012 03:18 PM
I'd like to note -- rather belatedly -- that Kevin N.'s suggestion solved the problem.
Jon Hoover closed this discussion on 17 Dec, 2012 04:11 PM.