Download Statements

Andrew's Avatar


22 Mar, 2019 07:27 PM

I download my bank statements - my bak uses .QIF files. Each time they import I choose the relevant bank and the transactions import fine. The trouble is I get a new bank account appear every time called "Imported bank Account" and "Imported Credit Card" both with zero balances. What am I doing wrong?

  1. 1 Posted by TonyRI on 22 Mar, 2019 07:39 PM

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    Hi Andrew,

    You are not doing anything wrong. This has been going on with QIF imports using MD 2019.1 (1855) and had been reported previously:

    There is a fix in the works. The preview release 2019.2 (1860) has a partial fix and can be downloaded from here (always a good idea to backup dataset prior to upgrading).

    With a list of changes made, here:

    Hope that this helps,

    Tony (Just another Moneydance Customer like you)

  2. 2 Posted by Andrew on 22 Mar, 2019 10:37 PM

    Andrew's Avatar

    Thanks very much Tony. I've only just upgraded from 2015 and never had any issues or need to find help before. I wonder if it's better for me to roll back to 2015 and wait for the fix. Anyway, thanks for the prompt reply - at least it's not me.


  3. 3 Posted by TonyRI on 22 Mar, 2019 10:50 PM

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    You're welcome. It's up to you, but I would stick with the version that you've been running, or the preview. It's not causing any harm and a new Stable build should be available very soon.

  4. 4 Posted by derekkent23 on 23 Mar, 2019 08:24 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    I am using 2019.2(1860) from

    I can import a QIF file downloaded from my bank and using the following work flow don’t get new accounts created. Worth a try. Make an Export Backup in case you need it.

    Before importing the QIF file make sure the correct account is highlighted in the side bar with its register displayed. This way the on import the correct account should be preselected in the Import To box. Check the other two settings and click import.
    Let us know what happens.

    Hope this helps

  5. 5 Posted by TonyRI on 23 Mar, 2019 12:00 PM

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    Thanks Derek,

    In my case, the problem with 1860 isn't the creation of the new account, it was the fact that the "pointer" selection to the appropriate account wasn't maintained (i.e., I have to select the appropriate account on each download, it always defaults to the first account on the pick list, which is "imported XXX account").

    That's the way that I reported it here:

    I didn't realize that others were able to have the correct account selected on import.

    If Andrew is willing to upgrade to the preview version, I'd be curious to see his results as well.



  6. 6 Posted by TonyRI on 23 Mar, 2019 12:02 PM

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    PS My result had been re-created multiple times with both the internal and external browsers

  7. 7 Posted by Andrew on 23 Mar, 2019 01:45 PM

    Andrew's Avatar

    Hi Guys thanks for the help. I have tried the preview version and - whilst not perfect it is certainly much better. I can certainly live with it. The pointer selection still defaults to the first account in the list regardless of having the account highlighted so I have to select it from the drop down list. Not a problem. The "imported bank account" appears in the drop down (it never did before) but when I select the right account for the imported statements the "imported bank account" is not created in Moneydance. So I no longer have to delete it everytime I download now which was a pain. Clearly something they'll fix as time goes on.

    Thanks again to both of you for the help.


  8. 8 Posted by derekkent23 on 23 Mar, 2019 03:07 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Sorry misread the file type. I was thinking of OFX files which include an ID that Moneydance can use to identify the account. Another account I have only provides QIF files which do not have an ID, or at least the one from my bank does not, so Moneydance can’t automatically select an account.

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