tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/53379-updating-exchange-rates-and-security-prices-not-working-java-exception-in-logInfinite Kind: Discussion 2019-04-19T03:55:17Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/471779692019-04-15T15:18:51Z2019-04-15T15:18:51ZUpdating exchange rates and security prices not working, java exception in log<div><p>I am not support staff, just a user.</p>
<p>Looks like two problems. One syncing the other obtaining exchange rates and security price.<br>
For the first problem I would be tempted to reset syncing.<br>
What devices are you syncing to your windows 7 computer, another computer, phone etc.<br>
What syncing method have you set, Dropbox Folder, Dropbox Connect?<br>
Post that information.<br>
Fix that then we can look at the second problem</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/471779692019-04-15T21:13:43Z2019-04-15T21:13:43ZUpdating exchange rates and security prices not working, java exception in log<div><p>I'm a fellow user.</p>
<p>There are some things in your error log that concern me.</p>
<p>When loading extensions there is a problem:</p>
<p>initialized extension findandreplace in 0.045 seconds<br>
initialized extension txtimport in 0.005 seconds<br>
multires images not supported: java.lang.ClassNotFoundException: sun/awt/image/MultiResolutionImage.class<br>
initialized extension updater in 0.01 seconds<br>
initialized extension yahooqt in 0.969 seconds</p>
<p>The line starting multires is what I am looking at. What extensions are you trying to load?</p>
<p>There are various messages about netsync. Could it be that your are trying to use the Network Synchronizer?</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/471779692019-04-16T02:56:35Z2019-04-16T02:56:38ZUpdating exchange rates and security prices not working, java exception in log<div><p>@derekkent23 I primarily use MoneyDance on Windows 7. I am using Dropbox folder synchronization. I have an Android device with the MoneyDance App. I used to use MoneyDance on MacOS as well, but I had issues with recurring transactions so I stopped doing that.</p>
<p>@dwg I don't think I am using network synchronizer. Attached is a screenshot of my extensions menu.<br>
I dug around in .moneydance\fmodules and found only four extensions:<br>
findandreplace.mxt txtimport.mxt updater.mxt yahooqt.mxt</p>
<p>Thanks for your help so far.</p></div>Kevintag:infinitekind.tenderapp.com,2009-01-14:Comment/471779692019-04-16T06:54:50Z2019-04-16T06:54:50ZUpdating exchange rates and security prices not working, java exception in log<div><p>I am not support staff, just a user.</p>
<p>I would reset syncing.<br>
On your computer set Don’t Sync as the syncing method.<br>
On the phone app Disconnect.<br>
Delete the “.moneydancesync” folder in Dropbox.<br>
Restart syncing from the start. Computer, phone.<br>
Give time between each step for Dropbox to sync.</p>
<p>As for Quotes and Exchange Rates Updater is it up to date v1024 under EXTENSION – MANAGE EXTENSION. Make sure you have selected a source for both exchange rates and securities. Alpha Advantage is very, very slow. At some point it was slowed even further, not sure if that was before or after October. There is also a bug that can mislead as to if prices are actually being obtained.</p>
<p>There is an alternative, a free third-party Quote Loader. see <a href="https://infinitekind.tenderapp.com/discussions/investments/4039-quote-loader-securitycurrency-price-loader-for-moneydance-2019/page/4#comment_47026125">https://infinitekind.tenderapp.com/discussions/investments/4039-quo...</a></p>
<p>The Quote Loader is a lot faster and bug free. Download the PDF attached to post 114 and take a look. On page 1 there is a link to a YouTube tutorial that will give you an overview of Quote Loader.</p>
<p>Try it out, let us know how you get on, any problems just post.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/471779692019-04-17T17:52:01Z2019-04-17T17:52:02ZUpdating exchange rates and security prices not working, java exception in log<div><p>Thanks @derekkent23.<br>
Resetting the syncing resolved the java exception and the alternative Quote Loader appears to be working just fine.<br>
Many thanks for your help.</p></div>Kevin