Online Banking

petdocvmd's Avatar


29 Apr, 2009 01:32 PM

Good Day,

I am looking to switch to Moneydance from MS Money - the last hurdle to becoming 100% Mac.

The issue is that I am a former 1st Union Bank customer, and my Wachovia online account is "WachoviaZ" - a choice that appears in MS Money, but not in MoneyDance. I tried connecting using "Wachovia" but that only got me an "error code 2000" message - though I do have online web access via "Wachovia" and I tried with that Uname/PW combo as well - to no avail. I spent an hour with Wachovia online support (including the head of the dept) with no luck. They insist there's no "switch" or "flag" or anything they set on their end to enable accounts for Money, Quicken, etc. I found one other post on this forum that suggested Wachovia customers are plain sol with regard to MoneyDance and online banking. But I find it hard to believe that MS Money can do this and your software cannot...

Any chance you folks will be coding support for "WachoviaZ" as a bank choice? I really don't want to change financial institutions but I do like your software. Not being able to utilize online banking would defeat most of the purpose for me, however, and probably drive me to stick with MS Money via parallels desktop (ugh).

I am using MoneyDance 2008r3 build 631 with Mac Os X 10.5.6 on a MacBook Pro and an iMac.

Thanks for any help that you can provide!

-Scott L. Fausel, VMD

  1. 1 Posted by Brian Adler on 30 Apr, 2009 04:35 AM

    Brian Adler's Avatar

    Scott, Unfortunately, WachoviaZ (formerly First Union) is the only bank that Quicken and MS Money support for Direct Connect that we are unable to support. I apologize for the inconvenience. You could still import files downloaded from their website. I wish I could tell you something more satisfying.

  2. Brian Adler closed this discussion on 30 Apr, 2009 04:35 AM.

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