LOSS OF COMPUTER

Frank 's Avatar

Frank

22 Jul, 2019 11:32 AM

I recently had to renew my computer and have lost my Moneydance and want to restore it to my new computer - is this possible

  1. 1 Posted by -Kevin N. on 22 Jul, 2019 02:34 PM

    -Kevin N.'s Avatar

    Hi Frank,

    Provided that you purchased Moneydance through the Moneydance website, you can d/l the current version here:
    https://infinitekind.com/download-moneydance-personal-finance-software

    If you need a prior version, you can d/l it here:
    https://infinitekind.com/previous-versions-of-moneydance

    You can use your existing license key to activate the new installation.
    If you don't know your license key, plunk the email address that you used when you originally purchased Moneydance into the 'Lost Key' field of the following webpage so as to have the license key emailed to you.
    https://infinitekind.com/purchase

    As for your data... I hope that you had a working backup routine in place.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Frank Mulhern on 22 Jul, 2019 08:22 PM

    Frank Mulhern's Avatar

    Kevin

    Thanks for that

     Can you tell me what the back up file would be called on my old hard
    drive so that I can restore it

    Many thanks

    Frank

  3. 3 Posted by derekkent23 on 22 Jul, 2019 08:51 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Manual backup. A manual backup can be made under FILE (MONEYDANCE on Mac) – BACKUP EXPORT. The file naming convention is yourdatasetname-yyyymmdd-tttt.moneydancearchive

    Automatic backup is set under FILE – PREFERENCES – BACKUPS. The file naming convention is yourdatasetname.yyyy-mm-dd.moneydancearchive
    A moneydancearchive file is a compressed data set.

    When you FILE – RESTORE FROM BACKUP a new data set is created with the naming convention – from manual backup yourdatasetname-yyyymmdd-tttt.moneydance the date time code taken from the backup file - from auto backup yourdatasetname (plus at number) e.g. yourdatasetname 2.moneydance The default data set location can be found under HELP – SHOW DOCUMENT FOLDER. You can rename a restored data set with Moneydance closed as you would any other folder provided you retain “.moneydance” extension. When you open Moneydance it will open in the “Welcome to Moneydance” window with the data set name listed on the right.

    Hope this helps.

  4. 4 Posted by Frank Mulhern on 23 Jul, 2019 10:03 AM

    Frank Mulhern's Avatar

    Many thanks

    That seems to have worked, I have managed to restore from my old
    hard drive

    Regards

    Frank

  5. 5 Posted by derekkent23 on 23 Jul, 2019 11:29 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Glad we were able to help.

    Have Fun.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac