tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/55317-loss-of-computerInfinite Kind: Discussion 2019-10-22T11:30:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/474600612019-07-22T14:34:59Z2019-07-22T14:34:59ZLOSS OF COMPUTER <div><p>Hi Frank,</p>
<p>Provided that you purchased Moneydance through the Moneydance website, you can d/l the current version here:<br>
<a href="https://infinitekind.com/download-moneydance-personal-finance-software">https://infinitekind.com/download-moneydance-personal-finance-software</a></p>
<p>If you need a prior version, you can d/l it here:<br>
<a href="https://infinitekind.com/previous-versions-of-moneydance">https://infinitekind.com/previous-versions-of-moneydance</a></p>
<p>You can use your existing license key to activate the new installation.<br>
If you don't know your license key, plunk the email address that you used when you originally purchased Moneydance into the 'Lost Key' field of the following webpage so as to have the license key emailed to you.<br>
<a href="https://infinitekind.com/purchase">https://infinitekind.com/purchase</a></p>
<p>As for your data... I hope that you had a working backup routine in place.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/474600612019-07-22T20:22:48Z2019-07-22T20:22:48ZLOSS OF COMPUTER <div><p>Kevin</p>
<p>Thanks for that</p>
<p>Can you tell me what the back up file would be called on my old hard drive so that I can restore it</p>
<p>Many thanks</p>
<p>Frank</p></div>Frank Mulherntag:infinitekind.tenderapp.com,2009-01-14:Comment/474600612019-07-22T20:51:43Z2019-07-22T20:51:43ZLOSS OF COMPUTER <div><p>I am not support staff, just a user.</p>
<p>Manual backup. A manual backup can be made under FILE (MONEYDANCE on Mac) – BACKUP EXPORT. The file naming convention is yourdatasetname-yyyymmdd-tttt.moneydancearchive</p>
<p>Automatic backup is set under FILE – PREFERENCES – BACKUPS. The file naming convention is yourdatasetname.yyyy-mm-dd.moneydancearchive<br>
A moneydancearchive file is a compressed data set.</p>
<p>When you FILE – RESTORE FROM BACKUP a new data set is created with the naming convention – from manual backup yourdatasetname-yyyymmdd-tttt.moneydance the date time code taken from the backup file - from auto backup yourdatasetname (plus at number) e.g. yourdatasetname 2.moneydance The default data set location can be found under HELP – SHOW DOCUMENT FOLDER. You can rename a restored data set with Moneydance closed as you would any other folder provided you retain “.moneydance” extension. When you open Moneydance it will open in the “Welcome to Moneydance” window with the data set name listed on the right.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/474600612019-07-23T10:03:08Z2019-07-23T10:03:08ZLOSS OF COMPUTER <div><p>Many thanks</p>
<p>That seems to have worked, I have managed to restore from my old<br>
hard drive</p>
<p>Regards</p>
<p>Frank</p></div>Frank Mulherntag:infinitekind.tenderapp.com,2009-01-14:Comment/474600612019-07-23T11:29:27Z2019-07-23T11:29:27ZLOSS OF COMPUTER <div><p>I am not support staff, just a user.</p>
<p>Glad we were able to help.</p>
<p>Have Fun.</p></div>derekkent23