tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/55890-syncing-issuesInfinite Kind: Discussion 2022-05-04T13:45:10Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/475479652019-08-22T13:11:26Z2019-08-22T13:11:26Zsyncing issues<div><p>I am not support staff, just a user.</p>
<p>When you say froze, do you mean the selections in the sync window are greyed out and can’t be changed, see screen shot. Screen shot is of a secondary computer that was set up for Dropbox Folder syncing.<br>
At any time did you Moneydance Restore from Backup a secondary computer backup. Or if using auto backup have you set the same location in Dropbox for both the primary and secondary computers? If the last to close was the secondary computer then as the backup uses the same name as the primary backup, the primary backup get overwritten.<br>
There is a way to convert a secondary data set into a primary data set. If you want to try it just post.</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/475479652019-08-23T13:59:40Z2022-05-04T13:45:10Zsyncing issues<div><p>No, I go to the file menu at the top and scroll down to the sync menu<br>
item and it is highlighted blue on my computer and then the whole<br>
program freezes with the dropdown menu still showing.?? When I go to the<br>
second computer and try to start the process and select dropbox connect<br>
it asks to authorize with dropbox and opens the internet browser and I<br>
authorize and copy the code and go back to moneydance and paste the code<br>
and it goes back to the original window saying not connected with a<br>
button to push for authorize with dropbox.?? My guess is somehow dropbox<br>
is messing this all up but I don't know how to fix it on dropbox end.</p></div>mikeyw2002tag:infinitekind.tenderapp.com,2009-01-14:Comment/475479652019-08-23T14:28:27Z2019-08-23T14:28:27Zsyncing issues<div><p>I am not support staff, just a user.</p>
<p>As I can’t see what you are seeing I am not clear what’s happening.<br>
At the point at which you say “scroll down to the sync menu<br>
item and it is highlighted blue on my computer and then the whole<br>
program freezes with the dropdown menu still showing.??” Can you post a screen shot?</p>
<p>Also what version and build of Moneydance are you running on both your computers, e.g. 2019.4(1888)<br>
What are you computer operating systems?</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/475479652019-08-24T02:02:48Z2022-05-04T13:45:10Zsyncing issues<div><p>So I have uninstalled moneydance on both my laptop and desktop (both running linux mint). I reinstalled moneydance 2019 on both and did the same with my android phone. I still can not set up syncing with dropbox connection. I can now use dropbox folder but not dropbox connection. I even set up a new dropbox account and tested with that and the same thing keeps happening. I keep cycling through the dropbox authorization process but it doesn't go anywhere.</p></div>mikeyw2002