Adobe
terry Buckley
When I try to download the users manual or documentation, I get an error window that reads, "There is a problem with Adobe Acrobat/Reader. If it is runnung, please exit and try again. (0:104).
I have the latest versions of Acrobat and Reader and the programs are not running. the problem still persists. Help, please.
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1 Posted by Scott Meehan on Oct 25, 2012 @ 10:41 PM
Hi Terry,
Are you able to open other PDF files? It may help to reinstall Adobe Acrobat Reader.
Scott Meehan
Moneydance Support
2 Posted by Terry Buckley on Oct 25, 2012 @ 11:05 PM
________________________________
From: Scott Meehan
<[email blocked]>
To: [email blocked]
Sent: Thu, October 25, 2012 3:42:02 PM
Subject: Re: Adobe [Problems #5635]
I can open all of my other PDF files. Shoud I still uninstall and install?
Tery
Support Staff 3 Posted by Ethan on Oct 26, 2012 @ 01:27 PM
Uninstalling and reinstalling is worth a shot. I'm not aware of anyone else having similar problems with our user guide PDF, so it is quite strange that you would be having trouble opening that file specifically while others are working fine. You may also want to simply try redownloading the PDF, as there may have been an error in the initial download that is causing some problem.
Ethan Tupelo
Moneydance Support
System closed this discussion on Mar 31, 2015 @ 03:51 PM.