Need my license number

Ronald Wyncoop's Avatar

Ronald Wyncoop

Sep 21, 2019 @ 05:35 PM

My hard drive crashed and I had to put a new one in. I cannot find my license number. When I tried to reregister it said there was nothing by my e-mail address. Please send me my license number so I can reinstall the program.
Thanks!

  1. 1 Posted by rwyncoop on Sep 21, 2019 @ 09:01 PM

    rwyncoop's Avatar

    Please disregard this request, I was able to find the e-mail when I purchased the program which had the license number on it.

     

    From: Infinite Kind <[email blocked]>
    Sent: Saturday, September 21, 2019 1:38 PM
    To: [email blocked]
    Subject: Your support request has been received by The Infinite Kind

     

     <https://infinitekind.com/>

    The Infinite Kind technical support: infinitekind.com/help <https://infinitekind.com/help>
    email: <mailto:[email blocked]> [email blocked]

     

    Hello Ronald Wyncoop!

    This is an automated response to let you know that we've received your request:

    Need my license number

    and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base <https://infinitekind.tenderapp.com/kb> and user guide <https://infinitekind.tenderapp.com/kb/user-guides/moneydance-2015-user-guide> .

    Based on your support request, we think you may find the following articles from our FAQ helpful:

    * Importing CSV Files <https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/importing-csv-files>
    * Registering <https://infinitekind.tenderapp.com/kb/purchasing-and-upgrading/registering>
    * Checks <https://infinitekind.tenderapp.com/kb/register-and-transactions/checks>

    We'll send an email to you (at [email blocked] <mailto:[email blocked]> ) when we update your support request. Alternatively, you can keep track of this conversation online <https://infinitekind.tenderapp.com/discussions/problems/56507-need-my-license-number> .

    Thanks again!

    Sincerely,
    The Infinite Kind

     

    Be a part of the Community: Blog <https://infinitekind.com/blog> | <https://twitter.com/theinfinitekind> | <https://facebook.com/MoneydanceApp>

     

    You have been sent this message because you recently opened a help request with The Infinite Kind.

  2. Support Staff 2 Posted by Maddy on Sep 22, 2019 @ 11:55 AM

    Maddy's Avatar

    We are pleased to hear that.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  3. Maddy closed this discussion on Sep 22, 2019 @ 11:55 AM.

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