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Moneydance won't run in Mint Linux 13

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jtorelli3

30 Oct, 2012 12:50 AM

Downloaded the current version tonight and Moneydance launched. Sucessfully imported my .md file from my previous operating system, which was Mageia Linux 1. Checked it out to be sure everything was there and closed it. Now when I try to open it I get the password window, but it won't run. Help? Thanks.

1. 1 Posted by Scott Meehan on 30 Oct, 2012 01:01 AM

   

   Hi jtorelli3,

   Can you send us a screenshot of what you're seeing? When you say it won't run, can you clarify what you mean?

   Scott Meehan
   Moneydance Support

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2. 2 Posted by jtorelli3 on 30 Oct, 2012 03:02 PM

   

   Sorry about the delay in getting back to you. Had a bit of a storm here. Here's what's happening. Installed Mint Linux v.13 on a clean hard drive. Downloaded Moneydance from your website. Ran the installer and went to usr/local/bin and clicked on the Moneydance link there. Window popped up and I selected to import my back up file from my previous installation, which was Mageia Linux 1. Moneydance opened with my information intact, but I can't do anything. I can click on File or Edit, etc. but I can't make any selection. The drop down box just disappears when I try. I closed Moneydance and re-opened it from a terminal. Sign box appeared, entered my password and the box disappears, but Moneydance does not open. System Monitor shows the process as sleeping. Here is the output from the terminal:

   $ Moneydance testing JVM in /opt/Moneydance/jre ...
   testing JVM in /usr ...
   java.io.IOException: Cannot run program "/opt/Moneydance/.install4j/../jre/bin/java": java.io.IOException: error=2, No such file or directory

   at java.lang.ProcessBuilder.start(ProcessBuilder.java:475)
   at java.lang.Runtime.exec(Runtime.java:610)
   at java.lang.Runtime.exec(Runtime.java:483)
   at com.install4j.runtime.launcher.FirstRun.firstRun(Unknown Source)
   at com.install4j.runtime.launcher.FirstRun.checkFirstRun(Unknown Source)
   at com.install4j.runtime.launcher.Launcher.main(Unknown Source)
   

   Caused by: java.io.IOException: java.io.IOException: error=2, No such file or directory

   at java.lang.UNIXProcess.<init>(UNIXProcess.java:164)
   at java.lang.ProcessImpl.start(ProcessImpl.java:81)
   at java.lang.ProcessBuilder.start(ProcessBuilder.java:468)
   ... 5 more
   

   loaded helper: class com.moneydance.apps.md.controller.platforms.DefaultHelper

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3. 3 Posted by james f on 30 Oct, 2012 04:28 PM

   

   Try running from terminal:
   /opt/Moneydance/Moneydance

   Further:
   Run the following from terminal:
   java -version

   If you have Java already installed on you Linux machine, then it would be safe to delete/remove /opt/Moneydance/jre

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4. 4 Posted by jtorelli3 on 30 Oct, 2012 05:52 PM

   

   Java version is 1.6.0_24
   OpenJDK Runtime Environment (IcedTea6 1.11.5) (6b24-1.11.5-0ubuntu1~12.04.1)
   OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode)

   Running /opt/Moneydance/Moneydance did the same thing I described initally..

   I do recall an earlier version of Mandriva Linux where I had to delete the /opt/Moneydance/jre folder to make Moneydance work, but I can't find a way to do this in Mint Linux.

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5. 5 Posted by james f on 30 Oct, 2012 06:08 PM

   

   I suggest that you install Oracle's release of Java 7.

   Follow this to install Oracle's Java 7:
   sudo add-apt-repository ppa:webupd8team/java
   sudo apt-get update
   sudo apt-get install oracle-java7-installer

   sudo add-apt-repository ppa:nilarimogard/webupd8
   sudo apt-get update
   sudo apt-get install update-java

   Once update-java is installed, run the following in Terminal:
   sudo update-java

   A popup window will appear giving you Java releases to choose from. See attached screenshot. In my case I only have one release of Java installed.

   Choose java-7-oracle.

   As for removing the jre folder:
   sudo rm -r /opt/Moneydance/jre

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6. 6 Posted by jtorelli3 on 30 Oct, 2012 06:42 PM

   

   No good. I did manage to remove the /opt/Moneydance/jre folde, but after running your suggested commands "sudo update-java" generates a "command not found" response and Moneydance still won't run after putting in the password. I'm removing Moneydance and starting from scratch again.

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7. 7 Posted by james f on 30 Oct, 2012 07:03 PM

   

   Since sudo update-java gave you "command not found", that indicates that you did not install update-java as per instructed.

   Just copy and paste each individual line into terminal.

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8. 8 Posted by jtorelli3 on 30 Oct, 2012 10:07 PM

   

   Ok, thank you, but after running each command carefully and then reinstalling Moneydance the problem remains. Moneydance will open, but when I click on anythling like File, Edit, View, etc. I can't make a selection. The drop down box just disappears when I try to click on an option. Makes it a bit unusable like this.

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9. 9 Posted by jtorelli3 on 30 Oct, 2012 10:24 PM

   

   Alright, here's what I discovered. If the Moneydance window is maximized I have the problem of not being able to click on any options. If I unmaximize the window and size if to whatever I think looks good everything seems to work fine. After closing Moneydance and restarting it I had the same problem again. At this point I entered my registration code and made a transaction then closed Moneydance. When I re-opened it everything looks and seems to be working normally. I'll post back after playing with it.

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10. 10 Posted by james f on 30 Oct, 2012 11:17 PM

    

    What Desktop Manager are you using.

    There is a bug between Moneydance and the Gnome Desktop Manager.

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11. 11 Posted by jtorelli3 on 31 Oct, 2012 12:07 AM

    

    Mate which is a fork of Gnome. Gnome 3 was included with Mageia 2 and is so bad I had to move to a different distro. I chose Mint 13 with Mate and like it. Moneydance seems to be working just fine now and thanks so much for your help.

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12. 12 Posted by Scott Meehan on 31 Oct, 2012 03:53 PM

    

    Hi jtorelli3,

    Glad to hear that it's working now! Please let us know if we can be of further assistance!

    Scott Meehan
    Moneydance Support

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13. Scott Meehan closed this discussion on 31 Oct, 2012 03:53 PM.