Moneydance finance

Gerald LaPlant's Avatar

Gerald LaPlant

13 Oct, 2019 11:24 PM

Just updated my Mac Pro to MACOS Catalina. My Moneydance will not open. Said,"To open “” you need to install the legacy Java SE 6 runtime." I downloaded the Java file and then I get, "Safari can’t open the file."Safari can’t open the file “javaforosx.dmg” because no available application can open it." Please help me. I have years of financial data that I can not access.

  1. Support Staff 1 Posted by Maddy on 14 Oct, 2019 10:36 AM

    Maddy's Avatar

    Hi Gerald,

    We are sorry to hear about the problem you have encountered.

    Are you able to check which version and build of Moneydance you are using?
    To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.

    We recommend running Moneydance 2019.3 (1880) available for download at this page, if you purchase your software directly from our website.

    Please note, if you purchased via the Mac App store, you can simply log into your account using your Apple ID and your update should be available, for you there.

    Newer versions of Moneydance are bundled with Java, so you won't need to install this separately on your computer.

    Please launch Moneydance by double clicking on your .moneydance file from Finder.

    Finally, it might be useful for you take a look atthis public thread

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 13 Jan, 2020 10:40 AM.

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