tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/56971-moneydance-financeInfinite Kind: Discussion 2020-01-13T10:40:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/477245032019-10-14T10:36:17Z2019-10-14T10:36:17ZMoneydance finance<div><p>Hi Gerald,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Are you able to check which version and build of Moneydance you are using?<br>
To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.</p>
<p>We recommend running Moneydance 2019.3 (1880) available for download <a href="https://infinitekind.com/download-moneydance-personal-finance-software">at this page</a>, if you purchase your software directly from our website.</p>
<p>Please note, if you purchased via the Mac App store, you can simply log into your account using your Apple ID and your update should be available, for you there.</p>
<p>Newer versions of Moneydance are bundled with Java, so you won't need to install this separately on your computer.</p>
<p>Please launch Moneydance by double clicking on your .moneydance file from Finder.</p>
<p>Finally, it might be useful for you take a look at<a href="https://infinitekind.tenderapp.com/discussions/problems/56841-problem-after-upgrading-to-catalina">this public thread</a></p>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy