opening Moneydance

Barry Shrimpton's Avatar

Barry Shrimpton

15 Oct, 2019 07:48 AM

Hi
I tried opening Moneydance this morning seems to be open but can't see it on screen close Moneydance on top bar as usual and it shows it saving to dropbox. tried opening in applications and icon on application bar. Can you sort this out for me?
im using it on a 27" iMac
Many Thanks

  1. Support Staff 1 Posted by Maddy on 15 Oct, 2019 08:40 AM

    Maddy's Avatar

    Hi Barry,
    Thank you for contacting Moneydance support.

    Using a Mac, when any program is maximised the menu bar at the top of your screen will be hidden from view, unless you move your cursor to the top of the page.

    To get around this, you should set the Moneydance program window so it is not maximised. Then press and hold the 'option/alt' key while clicking the green dot in the upper left hand corner of the Moneydance program window. This will expand the program window, so it takes up the majority of your screen, without covering the menus.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Barry Shrimpton on 15 Oct, 2019 10:36 AM

    Barry Shrimpton's Avatar

    Thx for reply I am not stupid I know if it was maximised the program was open but didn’t load on screen,I managed to restore from a backup,
    Barry Shrimpton
    [email blocked]

  3. System closed this discussion on 14 Jan, 2020 10:40 AM.

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