tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/58262-all-three-of-my-accountants-are-goneInfinite Kind: Discussion 2020-02-06T23:16:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/479488582019-12-27T22:13:16Z2019-12-27T22:13:17ZAll three of my accountants are gone. <div><p>my checking accounts are gone...all three.</p></div>steve bluesteintag:infinitekind.tenderapp.com,2009-01-14:Comment/479488582019-12-27T22:14:14Z2019-12-27T22:14:16ZAll three of my accountants are gone. <div><p>my three checking accounts are gone. I can not find the back up. the only back up I see if from three years ago.</p></div>steve bluesteintag:infinitekind.tenderapp.com,2009-01-14:Comment/479488582019-12-30T09:50:05Z2019-12-30T09:50:05ZAll three of my accountants are gone. <div><p>Hi Steve,</p>
<p>Sorry to hear about the problems you've encountered.</p>
<p>Your data file is stored on your system as a <strong>yourfilename.moneydance</strong> file.<br>
On a Mac system, the file will appear with the Moneydance icon displayed, as outlined in <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/default-file-location">this article</a> of the <em>Knowledge Base</em></p>
<p>To find your previous data file, open Moneydance and click on File > Open, you will see a list of all recently opened data files.</p>
<p>If you cannot find your data file there, then click on Help > Show Document Folder, this will open your default data file location, where all of the data files are located.</p>
<p>Another option is to click on Help > Show Archive Folder, this will open the default backup file location and you can choose to restore a backup.</p>
<p>Do not hesitate to contact us again, if you need further assistance.</p>
<p>--<br>
Andrew, Infinite Kind Support</p></div>Andrewtag:infinitekind.tenderapp.com,2009-01-14:Comment/479488582020-01-01T04:54:10Z2020-01-01T04:54:10ZAll three of my accountants are gone. <div><p>Also check your preferences and see if you set a different backup folder than the default and then check if you have backups in that folder.</p></div>sth