Text File Importer - Credit Cards - All Transactions Going into Payment as opposed to Charge

Thea's Avatar

Thea

16 Jan, 2020 02:37 AM

Hi,
Text File Importer used to always work for me, but now when every I import transactions from CSV the chargers appear in the payment column. I've tried importing the transactions as positive and negative amounts, and it still goes into the payment column?
There's no field on the Text File Importer for Charge.
I don't want to manually type in all the values, can anyone help?
Many thanks

  1. 1 Posted by Andrew on 16 Jan, 2020 05:10 PM

    Andrew's Avatar

    Hi Thea,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.

    Can you let me know which operating system you're running on your computer/s?

    Please provide us this information for further troubleshooting.

    Thank you.

    --
    Andrew, Infinite Kind Support

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