tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/58775-cant-open-my-moneydance-accountInfinite Kind: Discussion 2020-01-24T04:24:50Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/480277442020-01-22T20:06:57Z2020-01-22T20:06:57ZCan't open my moneydance account<div><p>I'm a Fellow user.</p>
<p>There is not enough information to begin to diagnose your issue.</p>
<p>As a starting point you should state</p>
<ul>
<li>The version of Moneydance being used, including build number</li>
<li>The Operating system and version used</li>
<li>The exact message text of the error you are receiving</li>
<li>A copy of the Moneydance error log (file name: errlog.txt) after the error occurs</li>
</ul></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/480277442020-01-22T20:32:24Z2020-01-22T20:32:25ZCan't open my moneydance account<div><p>I’m on my way to work, but I’ll get that information to you later tonight.<br>
Thanks</p></div>Randy Elliotttag:infinitekind.tenderapp.com,2009-01-14:Comment/480277442020-01-23T02:24:08Z2020-01-23T02:24:08ZCan't open my moneydance account<div><p>I figured it out. Used a previous backup. All set.</p>
<p>Thanks</p></div>Randy Elliott